Home Care Services Manager

15 hours ago


London, Greater London, United Kingdom Minerva Nursing Full time
Complex Care Coordinator Job Description

This challenging role involves coordinating high-quality home care services to support individuals transitioning between hospital and home, or within the community.

About the Role

You will be responsible for managing schedules, liaising with care teams and clients, and ensuring exceptional standards of care delivery in a demanding, fast-moving environment.

Key Responsibilities
  1. Scheduling and Coordination: Plan, organise, and manage care schedules for service users, ensuring appropriate allocation of carers.
  2. Care Transitions: Respond promptly to changing care needs, making adjustments to schedules as required.
  3. Healthcare Partnerships: Work collaboratively with healthcare professionals to ensure smooth care transitions.
Staff Supervision & Support
  1. Team Management: Lead and support the care team, providing guidance and supervision to maintain high standards.
  2. Staff Training: Co-ordinate staff inductions, training, and performance reviews.
  3. Rota Organisation: Manage staff rotas, ensuring coverage for weekdays, evenings, and weekends.
  4. Clinical Governance: Oversee onboarding, initial assessments, and regular reviews of client care plans.
Requirements
  • Qualifications: Proven experience in domiciliary care coordination or a similar role.
  • Care Knowledge: Strong understanding of care planning, risk assessments, and CQC requirements.
  • IT Competence: Competent IT skills for managing scheduling software and documentation.
  • Flexibility: Flexibility to work evenings and weekends when required.
Minerva Nursing Benefits
  • Competitive Salary: Up to £30,000 pa depending on experience, plus commission on GP.
  • Continuous Learning: Ongoing training and professional development opportunities.
  • Flexible Working: Hybrid working (3 days a week office - Tuesday / Thursday and Friday) 2 days home.


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