Digital Customer Experience Manager

5 days ago


Bath, Bath and North East Somerset, United Kingdom ADLIB Full time £30,000 - £35,000

Are you a motivated and experienced professional looking for a new challenge? We are seeking a talented Website Executive to join our team at ADLIB.

About the Role

This is an exciting opportunity to work with a medium-sized marketing team, assisting in the development of a customer portal (B2B). As a Website Executive, you will coordinate the delivery, ongoing development, product merchandising, and project roadmap to ensure smooth delivery. You will also be responsible for facilitating the introduction of a Production Information Management platform, ensuring accurate marketing information is maintained, improved, and SEO-optimised. Additionally, you will contribute to copywriting for certain product pages and provide regular reporting.

Key Responsibilities
  • Assist in the development of a customer portal (B2B) and coordinate the delivery, ongoing development, product merchandising, and project roadmap.
  • Facilitate the introduction of a Production Information Management platform and ensure accurate marketing information is maintained, improved, and SEO-optimised.
  • Contribute to copywriting for certain product pages and provide regular reporting.
Requirements
  • Prior experience working in a similar role for an eCommerce business.
  • Solid knowledge of content management systems such as Shopify.
  • Familiarity with web analytics tools.
  • Experience in copywriting for online platforms.
  • Knowledge of SEO best practices.
  • Excellent communication skills and stakeholder management skills.
What We Offer

We offer a competitive salary of £30-35k + benefits, including a hybrid working model with 3 days per week working from home. During the first month, you will need to visit the office every day.



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