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Store Experience Manager

4 weeks ago


Bath, Bath and North East Somerset, United Kingdom Co-op Digital Full time
About the Role

We're looking for a highly skilled and motivated individual to become a key member of our Co-op Digital team.

As a Customer Administrator Support, you'll be responsible for delivering exceptional customer service, working closely with colleagues to ensure seamless communication and support.

The salary for this position is £12.00 per hour, with opportunities for overtime and regular pay increases.

Responsibilities
  1. Customer Support: Respond to customer inquiries, resolve issues promptly, and maintain a positive attitude.
  2. Team Collaboration: Work collaboratively with colleagues to achieve shared goals and objectives.
  3. Store Maintenance: Maintain store appearance, check stock levels, and manage inventory efficiently.
  4. New Initiatives: Participate in introducing new products and services, ensuring a smooth transition for customers and colleagues.
  5. Community Engagement: Engage with local communities, participate in events, and promote Co-op values.
Qualifications
  • A strong passion for delivering excellent customer service.
  • Excellent communication and teamwork skills.
  • Able to adapt to changing priorities and work effectively under pressure.
  • Flexibility to work varying shifts, including early mornings, afternoons, and weekends.