Account Manager Representative
3 weeks ago
- Understand daily and weekly targets to drive business growth.
- Ensure awareness of additional sales avenues, including eventing, omnichannel, and digital channels.
- Stay informed about competitor activities and missed opportunities.
- Utilize social media to drive business growth and protect the brand image.
- Deliver the brand strategy, ensuring a local plan that aligns with retailer activity.
- Plan and implement local marketing and events initiatives.
- Deliver exceptional service by implementing measures to continually improve service levels.
- Be an ambassador for the brand, ensuring brand values are represented.
- Manage refunds and complaints in accordance with company guidelines.
- Stay up-to-date with digital tools and knowledge.
- Develop a consumer recruitment and retention strategy.
- Ensure product knowledge to deliver an industry-leading experience.
", "Operations": "
- Maintain excellent standards in product, housekeeping, displays, messaging, and pricing.
- Review retail standards daily to ensure they meet required standards.
- Ensure deliveries, stock movements, and administration are completed within company timeframes.
- Implement auditable processes and administration according to company guidelines.
- Meet information requests accurately and within deadlines.
- Minimize stock loss by implementing company security policies and procedures.
- Create a safe working environment for consumers, adhering to company and retailer policies.
- Ensure health and safety responsibilities achieve a minimum overall grading of 'Acceptable' during audits.
", "Commerciality": "
- Manage daily replenishment, taking necessary action.
- Maximize sales performance by utilizing commercial reports.
- Plan and deliver visual merchandising layouts within guidelines and timescales.
- Identify stock package issues and take corrective action.
- Effectively manage promotions and discounts according to company guidelines.
- Identify trends and suggest product performance enhancements.
", "Qualifications": "
- Experience in a fast-paced retail and/or consumer-facing environment.
- Ability to drive self-development.
- Commercial understanding and awareness of the industry.
- Effective communication, organization, and prioritization skills.
"}
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