Front Office Supervisor

1 day ago


Cardiff, Cardiff, United Kingdom AccorHotel Full time

**About the Role:**

We are seeking an experienced Front Office Supervisor to oversee daily front office operations and ensure smooth and efficient service.

**Key Responsibilities:

  • Lead and inspire a team of front desk staff to achieve their best.
  • Handle guest inquiries, complaints, and requests with a proactive and solution-oriented approach.
  • Collaborate with other departments to enhance the guest experience and maintain high service standards.

**Requirements:

We require previous experience in a supervisory or management role within the hospitality industry. Strong communication, leadership, and problem-solving skills are essential. Proficiency in hotel management software is a plus.

**What We Offer:

Competitive salary: $13.70 per hour.

A dynamic team environment where everyone thrives.

Opportunities for professional development and promotion.

Comprehensive benefits package including health insurance, paid time off, and employee discounts.



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