Reservations and Customer Service Representative
1 week ago
We are seeking an experienced Reservations and Customer Service Representative to join our team at The Imperial London Hotels Ltd in Bloomsbury. In this role, you will be responsible for handling guest inquiries, processing bookings, and providing exceptional customer service.
Your primary duties will include:
- Responding to guest queries via phone, email, or online chat
- Processing bookings, cancellations, and amendments in a timely manner
- Collaborating with the front desk and housekeeping teams to ensure seamless guest experiences
- Maintaining accurate records and reports on guest interactions and hotel occupancy
We offer a competitive salary of £24,000 per annum, plus benefits including employee recognition, employee awards, and interest-free Season Ticket Loan/Travelcard Loan.
-
Customer Service Representative
2 weeks ago
London, Greater London, United Kingdom CV-Library Full timeJob Title: Customer Service Representative - ReservationsWe are looking for a skilled Customer Service Representative - Reservations to join our team at CV-Library, based in the heart of the UK.As a Customer Service Representative - Reservations, you will be the first point of contact that our guests have with us, building rapport and trust quickly over the...
-
Customer Service Representative
1 month ago
London, Greater London, United Kingdom Arora Group Full timeArora Group is seeking a highly motivated and organized Hotel Sales Expert to join our team at Radisson Blu Heathrow Hotel & Conference Centre, London. As a key member of our reservations team, you will be responsible for assisting guests with their reservation requests, changes, and cancellations.About UsOur hotel is a 4-star property that offers a unique...
-
Customer Service Representative
1 week ago
London, Greater London, United Kingdom PPHE Hotel Group Full timeJob OverviewWe are seeking a skilled Customer Service Representative to join our team at PPHE Hotel Group. As a Reservations Agent, you will play a vital role in delivering exceptional guest experiences through phone calls, emails, and webchats.
-
Customer Service Representative
1 week ago
London, Greater London, United Kingdom Turkish Airlines Full timeJob TitleCustomer Service RepresentativeAbout the RoleAs a Customer Service Representative at Turkish Airlines, you will play a vital role in providing exceptional passenger services and ensuring seamless operations at our Sales Office. Your responsibilities will include handling Reservation/Booking, Ticket Sales, Information, and Passenger Operations...
-
Customer Service Supervisor
4 weeks ago
London, Greater London, United Kingdom Frasers Hospitality Full timeAbout the Role">We are looking for a dedicated Reservations Supervisor to contribute to the success of our UK Head Office team. As a key member of the reservations team, you will be responsible for delivering exceptional customer service, implementing reservations procedures, and supervising the team.ResponsibilitiesHandle all group accommodation for London,...
-
Customer Service Agent
1 week ago
London, Greater London, United Kingdom The Imperial London Hotels Ltd Full timeThe Imperial London Hotels Ltd is recruiting for a Customer Service Agent - Reservations to work in our busy reservations department in Central London. As a key member of our team, you will be responsible for handling guest inquiries, processing bookings, and providing top-notch customer service.Your key duties will include:Responding to guest queries via...
-
Part Time Customer Service Representative
1 week ago
London, Greater London, United Kingdom 'O ver UK Full timeCustomer Service RepresentativeWe are seeking a part-time customer service representative to join our team at 'Over UK' in Great Titchfield St, W1W 7QR. The ideal candidate will have excellent communication skills, be confident working alone, and possess a strong attention to detail.The successful candidate will be responsible for handling front desk...
-
Customer Service Supervisor
2 weeks ago
London, Greater London, United Kingdom Frasers Hospitality Full time**The Role**We are looking for a skilled and experienced Customer Service Supervisor - Reservations to join our team at our UK Head Office. As a key member of our team, you will be responsible for supervising the reservations team, coordinating group accommodation for London, and assisting the sales team in maintaining open communications with clients and...
-
Customer Service Representative
1 month ago
London, Greater London, United Kingdom Marks and Spencer Full timeThis role is ideal for individuals who are looking to work in a fast-paced environment and deliver exceptional customer service.Estimated Salary: £30.00 per hourWe are seeking a CUSTOMER SERVICE REPRESENTATIVE to join our team on a night shift basis. As the face of our business, you will be responsible for providing an outstanding shopping experience for...
-
Reservations Team Lead
2 weeks ago
London, Greater London, United Kingdom Hilton London Bankside Full timeHilton London Bankside is seeking a skilled Reservations Supervisor to join its team. The ideal candidate will be responsible for managing the hotel's reservations operations, ensuring seamless guest experiences and maximizing revenue.Key Responsibilities:Manage the reservations team, providing guidance and support to achieve exceptional customer...
-
Customer Service Representative
1 month ago
London, Greater London, United Kingdom Hilton Worldwide, Inc. Full timeAs a Reservation Agent with Hilton London Syon Park, you will serve as the first line of inquiry for room reservations within the hotel. The role involves converting inquiries into contracted business quickly and positively responding to sales inquiries to develop future sales leads.About You:You possess a highly professional telephone manner and excellent...
-
Hawksmoor Reservations Service Manager
3 weeks ago
London, Greater London, United Kingdom Hawksmoor Full timeAbout HawksmoorHawksmoor is a renowned restaurant group committed to delivering exceptional dining experiences. Our team is passionate about providing world-class service, using high-quality ingredients, and creating memorable moments for our guests.Reservations Service Manager Job SummaryWe are seeking an experienced Reservations Service Manager to lead our...
-
Customer Service Representative
2 weeks ago
London, Greater London, United Kingdom Richemont Full timeCustomer Service Representative Job Summary:Chloé New Bond Street is seeking a Customer Service Representative to provide exceptional customer service and support to our clients. As a Customer Service Representative, you will be responsible for resolving customer complaints, providing product information, and promoting sales.Key Responsibilities:Provide...
-
Customer Service Representative
2 weeks ago
London, Greater London, United Kingdom Accor Hotels Full timeWe are seeking a dynamic and detail-oriented Reservations Intern to join our team at Accor Hotels. This internship offers hands-on experience in the hospitality industry, with opportunities to learn about various aspects of reservations management.Key Responsibilities:Consistently offer exceptional, friendly and engaging serviceAssist in processing...
-
Customer Service Ambassador
2 weeks ago
London, Greater London, United Kingdom Cinnamon Collection Full timeThe Cinnamon Collection is a dynamic and ambitious company looking for a talented Front of House Team Member to join our team. As a key member of our service delivery team, you'll be responsible for delivering exceptional customer experiences and representing our brand with excellence.Your main responsibilities will include:Delivering outstanding customer...
-
Customer Service Representative
2 weeks ago
London, Greater London, United Kingdom Yodel Full timeCustomer Service RepresentativeWe are seeking a dedicated and skilled Customer Service Representative to join our team at Yodel in Dartford. As a key member of our service centre team, you will play a vital role in supporting parcel dispatch and returns, as well as various administrative activities that enhance our customer service levels.This is an exciting...
-
Customer Service Representative
2 weeks ago
London, Greater London, United Kingdom Maplecrest Ford Lincoln of Union Full timeMaplecrest Ford Lincoln of Union is a family-owned business that has earned a reputation as one of the most respected dealerships in the country. We are seeking a highly motivated and results-driven Customer Service Representative to join our team.We offer a competitive salary of $55,000 per year, paid training, health, dental, vision, life, and disability...
-
Customer Service Representative
1 week ago
London, Greater London, United Kingdom London Hydro, Inc. Full timeLondon Hydro, Inc. is seeking a Customer Service Representative to join their Contact Centre team in London.As a representative, you will work under the direction of the Customer Service Supervisor, responding to customer inquiries via phone, email, or written correspondence.Job Responsibilities:Communicate effectively with customers regarding billing,...
-
Customer Service Representative
2 weeks ago
London, Greater London, United Kingdom Maplecrest Ford Lincoln of Union Full timeAs a Customer Service Representative at Maplecrest Ford Lincoln of Union, you will be responsible for responding to internet leads, confirming sales appointments, and performing long-term follow-up on unsold customers.You will develop and maintain processes for internet sales and service, manage customer service representatives in a call center environment,...
-
Customer Service Representative
2 weeks ago
London, Greater London, United Kingdom CV-Library Full time**Job Title:** Customer Service Representative**Location:** Ealing, West London**Salary:** £23.19 - £30.17 per hourWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing administrative support to our repairs and maintenance teams,...