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Supported Living Specialist
4 weeks ago
We are seeking a highly motivated and compassionate Supported Living Advisor to join our team at Grand Union Housing Group.
As a Supported Living Advisor, you will play a vital role in ensuring our customers feel safe, supported, and empowered in their homes. You will be responsible for providing high-quality support and guidance to customers, helping them to live independently and safely.
Key Responsibilities- Customer Support: Provide emotional support and guidance to customers, helping them to manage their daily lives and make informed decisions.
- Risk Assessments: Conduct regular risk assessments to identify potential hazards and take steps to mitigate them.
- Property Maintenance: Assist with property repairs and maintenance, ensuring that customers' homes are safe and well-maintained.
- Communication: Communicate regularly with customers, their families, and other stakeholders to ensure that their needs are met.
- Record Keeping: Maintain accurate and up-to-date records of customer interactions and support provided.
- Experience: Proven experience of working in a customer-facing role, preferably in a housing or care setting.
- Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Qualifications: Relevant qualifications, such as a diploma or degree in a related field.
- DBS: A valid DBS check is required for this role.
We offer a competitive salary and benefits package, including annual leave, pension scheme, and opportunities for professional development.
If you are a motivated and compassionate individual who is passionate about making a difference in people's lives, we would love to hear from you.