Business Operations Manager
4 weeks ago
About The Role
A leading UK bank, focused on growth, seeks an experienced manager to join our team. As a Platinum Investors in People employer, we prioritize employee wellbeing and development.
Key Responsibilities
- Collaborate with operational business managers to manage conduct risk across their areas.
- Support team leaders in promoting a customer-centric culture and delivering our outcomes testing strategy.
- Analyze detailed MI to drive internal control of regulatory and conduct risk, providing insights to address operational/conduct incidents and breaches.
- Contribute to key governance committees, support business change projects, and lead working groups as required.
- Stay up-to-date with FCA regulations in financial services and identify and manage conduct risk.
- Develop and present MI to senior stakeholders.
- Apply professional judgment to diagnose and resolve regulatory and conduct-focused changes.
About Us
Paragon Perks
- Generous holiday allowance, including a day off for your birthday.
- Paid community volunteering opportunities.
- Company-wide, profit-sharing bonus.
- Pension plan - we'll contribute up to 10% of your annual salary.
- Life assurance and personal accident cover.
Flexibility and Inclusion
We promote flexibility around how and where we work to achieve a healthier work-life balance. Our hybrid working model allows for a mix of office and home working.
We welcome diversity and care about inclusion. Our Equality, Diversity, and Inclusion Network meets regularly to share challenges and ideas.
We listen to your point of view through our People Forum and regular employee surveys.
We offer a range of support to help you care for your wellbeing, from our Employee Assistance Programme to our qualified Wellbeing team.
We want you to reach your potential and encourage you to learn and develop through personalized development plans.
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