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Administrative Support Specialist

1 month ago

Cheltenham, Gloucestershire, United Kingdom Royal Crescent Surgery Full time

Job Summary

The successful candidate will be an enthusiastic and accomplished team player who ensures the key tasks within the administration function are carried out in a timely manner.

Main Duties of the Job

This position is a general administration post and would be involved in all aspects of the administration function within the practice. The successful candidate will be required to carry out the following duties:

  • Accurately read code data on SystemOne
  • Identify relevant clinical information documented in patient correspondence, code appropriately and complete detailed actions
  • Scanning of patient-related documentation and attaching these documents to the patient's Health Record
  • Typing letters and associated documentation as required
  • Liaise with external agencies such as hospitals and community services, ensuring referrals are processed efficiently
  • Process referrals using the electronic referral system
  • Manage administrative queries as required
  • Support clinical staff with general administrative tasks

About Us

Royal Crescent Surgery is a well-established training practice. It is a friendly, hardworking, supportive practice giving quality clinical care to a wide demographic population.

We have a growing list size with 3 Partners, 2 Salaried GPs, and a wide range of allied health professionals including pharmacists, MSK practitioners, and social prescribers.

Job Responsibilities

This position is a general administration post and would be involved in all aspects of the administration function within the practice. The successful candidate will be required to carry out the following duties:

  • Accurately read code data on SystemOne
  • Identify relevant clinical information documented in patient correspondence, code appropriately and complete detailed actions
  • Scanning of patient-related documentation and attaching these documents to the patient's Health Record
  • Typing letters and associated documentation as required
  • Liaise with external agencies such as hospitals and community services, ensuring referrals are processed efficiently
  • Process referrals using the electronic referral system
  • Manage administrative queries as required
  • Support clinical staff with general administrative tasks

Person Specification

Qualifications

Essential

  • GCSE level or equivalent

Experience

Essential

  • Experience of working in a GP practice
  • Experience of administrative duties