Helpdesk and IT Operations Coordinator

7 days ago


Carlisle, Cumbria, United Kingdom LLED Construction Full time

Are you looking for a challenging and rewarding role as a Technical Helpdesk Administrator? LLED Construction is hiring a skilled individual to join our team in Carlisle. In this full-time position, you will work from Monday to Friday, 08:00-17:00, with a salary ranging from £24,000 to £30,000 per annum, based on experience.

About the Role:

You will be responsible for managing a variety of tasks, including:

  • Data entry on internal and external platforms
  • Client inquiries via phone and email
  • Helpdesk administration tasks
  • Updating client job tracking portals
  • Job allocation on our internal management platform
  • Finance duties, including invoicing and payroll preparation
  • General administrative tasks

Requirements include numeracy skills to GCSE standard and a professional telephone manner.

We are committed to creating an inclusive and diverse workforce, where everyone feels valued and respected.



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