Technical Helpdesk Administrator
6 days ago
LLED Construction is expanding its operations and seeking a skilled Helpdesk and IT Operations Coordinator to join our team in Carlisle. As a key member of our team, you will play a crucial role in ensuring the smooth operation of our helpdesk services.
This full-time position involves working from Monday to Friday, 08:00-17:00, with a competitive salary ranging from £22,000 to £28,000 per annum, based on experience.
Job Description:You will be responsible for:
- Managing data entry on internal and external systems
- Responding to client inquiries via phone and email
- Performing helpdesk administration tasks
- Updating client job tracking portals
- Allocating jobs on our internal management platform
- Handling finance duties, including invoicing and payroll preparation
- Completing general administrative tasks
Key qualifications include numeracy skills to GCSE standard and a professional telephone manner.
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