Salesforce/Veeva Systems Architect

2 weeks ago


London, Greater London, United Kingdom Venn Life Sciences Full time
Job Overview

We are expanding our operations and part of this expansion, we are investing in our next generation systems. To support this, we are looking for an IT Application Specialist, a crucial role in developing and maintaining our strategic systems based on Salesforce and Veeva platforms.

Main Responsibilities & duties
  1. Design, develop, and implement custom solutions in Salesforce, including custom objects, fields, workflows, and Apex code to address business requirements.
  2. Work closely with business stakeholders to define solutions.
  3. Gather and analyse data to support assessments and recommendations.
  4. Identify Salesforce technical solutions and ecosystem products that address requirements.
  5. Completion of solution architecture documents and artefacts in line with organisation standards.
  6. Integrate Salesforce with other systems and applications, ensuring seamless data flow and consistent processes.
  7. Configure and maintain Salesforce settings, including security, user permissions, data sharing, and automation using tools like Process Builder and Flow.
  8. Leverage Salesforce Lightning to create user-friendly and visually appealing applications and interfaces.
  9. Address technical issues and troubleshoot problems in the Salesforce environment.
  10. Create and maintain comprehensive documentation of configurations, customisations, and code changes.
Key Skills & Experiences
  1. Implement Salesforce industry best practices.
  2. Salesforce System owner responsibilities including validation, documentation, and end user training.
  3. Maintenance and administration of existing Salesforce applications.
  4. Develop in-depth understanding of Salesforce products (Sales, Service, Experience, Healthcare, Life Sciences, Pardot)
  5. Act as in-house SME for Salesforce Lightning, Marketing Cloud, Service Cloud, Experience Cloud, Community Cloud; Process Builder and Flow
Requirements
  • Degree in Computer Science or related field, preferably with relevant work experience.
  • Excellent communication and problem-solving skills.
  • Able to explain complex technical matters to non-technical audiences.


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