Senior Consultant

1 month ago

London, Greater London, United Kingdom Veeva Systems Full time

The Role

Are you passionate about driving innovation and delivering value through agile methodologies? Veeva Systems is seeking a senior, self-motivated Lead Consultant to empower enterprise companies with best-of-breed cloud-based technology.

Veeva's Vault Development Cloud helps organizations eliminate silos and transform business processes across clinical, regulatory, quality, and drug safety with greater efficiency and compliance.

As a Lead Consultant, you will be responsible for leading a team of Veeva colleagues in developing and executing a strategic roadmap of enhancements for a customer's Veeva Vault products.

You will oversee implementing an agile release methodology and managing operations across customer QA, IT, and Business teams.

In this role, you will have the opportunity to partner and build relationships with some of Veeva's largest, most complex, and strategic customers.

This is a remote, full-time role with Veeva, with occasional travel to one of the offices in Europe. Qualified candidates must be legally authorized to be employed in Europe.

Key Responsibilities

  • Lead IT Operations at our customers for Veeva's R&D SaaS solutions
  • Function as a Primary customer liaison managing communication between implementation teams, customer stakeholders, and 3rd parties
  • Oversee customer release management programs, including resource planning, release tracking, and forecasting
  • Analyse customer requirements and new product features to develop customer adoption and enhancement roadmaps
  • Guide customers in adopting Vault and industry best practices as part of post-implementation programs focused on the holistic success and continuous improvement for the customer

Requirements

  • 8+ years of experience in IT Project Management, Support, Consulting or Product Management
  • Proven track record leading implementation and/or IT operations as a consultant, business analyst, or IT lead and/or business sponsor
  • Technical affinity and/or hands-on experience with software implementation
  • Proven ability to work both independently and in teams in a dynamic environment
  • Good understanding of SaaS and GxP principles
  • Ability to quickly understand business requirements and design creative solutions
  • Excellent verbal and written communication skills
  • Bachelor's degree or equivalent relevant experience

Nice to Have

  • Experience in the Life sciences Quality, Clinical, Regulatory, and/or Drug Safety spaces
  • Experience with Data or Content Management applications
  • Direct experience with systems such as Veeva Vault, Documentum, D2, OpenText, SharePoint, FirstDoc, FirstPoint, NextDocs, CARA, MasterControl, TrackWise QMS, BioClinica, IMPACT, Siebel CTMS, Wingspan eTMF, InForm EDC, RAVE, docuBridge, Global Register, goBalto
  • Prince2/PMP, Agile Scrum Master, ITIL certifications

Perks & Benefits

  • Allocations for continuous learning & development
  • Health & wellness programs

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