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Customer Service Operations Coordinator

2 months ago

Bristol, Bristol, United Kingdom Amazon Full time
{"h1": "Customer Service Operations Coordinator", "p": "As a key member of our Fulfilment Centre team, you will play a vital role in ensuring the smooth operation of our customer service processes. Your primary responsibility will be to coordinate and implement site projects, working closely with stakeholders to deliver results-driven initiatives. You will also be responsible for managing the site charity budget, coordinating charity donations and campaigns, and driving participation in recognition programmes. Additionally, you will provide administrative support to the General Manager, including diary management and travel arrangements. If you have a passion for delivering exceptional customer service and are looking for a challenging role that will allow you to grow and develop your skills, then this could be the perfect opportunity for you.

**Key Responsibilities:**

* Coordinate and implement site projects to improve customer service processes
* Manage the site charity budget and coordinate charity donations and campaigns
* Drive participation in recognition programmes
* Provide administrative support to the General Manager
* Work closely with stakeholders to deliver results-driven initiatives

**Requirements:**

* Experience managing events and activities for large numbers
* Ability to communicate effectively with a variety of groups
* Ability to complete complex tasks and projects in a timely manner
* Diary management experience at Director and/or Senior Manager level
* Proficiency with the Microsoft Office Suite
* Ability to make a positive contribution to company culture

**What We Offer:**

* Competitive salary and benefits package
* Opportunities for career growth and development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance

If you are a motivated and organized individual with a passion for customer service, then we would love to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information].

We look forward to hearing from you

Best regards,
[Your Name]"}