Cardiology Investigations Unit Administrative Support Specialist

4 weeks ago


Surrey, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full time

Job Overview

An exciting opportunity has arisen within the General Surgery department for a Patient Pathway Coordinator to join our administrative team at Epsom Hospital. As a key member of our team, you will provide professional administrative support to the General Surgery department, serving as the primary point of contact for our patients.

Main Duties of the Job

The post holder will support the provision of high-quality patient care through dedicated administrative and clerical support and continuous improvement. Based in a specialty clinical team, the post holder will be the point of contact for all administrative and clerical issues relating to patients' pathways of care, tracking, and supporting them from referral to treatment and/or discharge.

Key Responsibilities

  • Provide administrative support to the General Surgery department, ensuring seamless patient experiences.
  • Liaise with the clinical team on a daily basis to ensure efficient integrated pathways.
  • Ensure high levels of patient care and clinician satisfaction by being an accessible, customer-focused, knowledgeable point of contact.
  • Organize appointments and surgery dates for patients referred to the service.

Working for Our Organisation

Epsom and St Helier University Hospitals NHS Trust cares for a population of four million people in South West London and North East Surrey. Our sites include St George's Hospital, one of 11 major trauma centres in the UK, and the largest healthcare provider and major teaching hospital in the area.

Person Specification

  • Good general education with GCSE or equivalent in English at grade C or above.
  • Experience of using a full range of IT/Patient administration systems and patient administration work in a healthcare setting.
  • Understanding of medical terminology and knowledge of databases, spreadsheets, e.g., PAS, Excel, or similar.

Further Details/Informal Visits Contact



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