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Customer Service Representative

2 months ago

Hereford, United Kingdom CoCo99 Full time

About CoCo99

We are a dynamic and growing café chain specializing in bubble tea and fresh coffee. Our mission is to provide a welcoming and uplifting experience for our customers in every location.

Job Summary

We are seeking enthusiastic and resourceful cafe staff to join our team at CoCo99. As a Customer Service Representative, you will be responsible for providing excellent service to our customers, working collaboratively with your team, and adapting to a fast-paced environment.

Key Responsibilities

  • Provide exceptional customer service, ensuring a positive experience for every customer
  • Work effectively as part of a team, supporting colleagues to achieve common goals
  • Learn quickly and adapt to a dynamic environment, handling multiple tasks with ease
  • Be punctual and reliable, ensuring a consistent and high-quality service

Requirements

  • Customer-focused attitude, with a passion for making people happy
  • Friendly and approachable demeanor, with a positive attitude that brightens everyone's day
  • Team player with a willingness to help colleagues succeed
  • Adaptable and able to learn quickly in a fast-paced environment
  • Reliable and punctual, with a strong sense of dependability

Preferred Qualifications

  • Previous experience in a similar role, although not essential
  • Enthusiasm and a willingness to learn and grow with the company