Performance and Insights Lead

3 weeks ago

Coventry, Coventry, United Kingdom Orbit Group Full time

About the Role

Orbit Group is seeking a highly skilled Performance and Insights Lead to join our Impact and Performance team on a 12-month fixed-term contract. This role is a critical part of our customer support program, Better Days, which aims to deliver robust insights that drive service improvement and innovation.

Key Responsibilities

  • Contribute to the production of high-quality monthly and quarterly impact reports, data returns, and benchmarking for internal and external audiences using qualitative and quantitative analysis and insights.
  • Support the Impact and Performance Team Lead in implementing and maintaining robust monitoring and evaluation processes.
  • Collaborate with colleagues from the Thriving Communities team to undertake and deliver activities to high standards of impact and compliance, providing guidance on impact requirements as needed.
  • Review and provide feedback to relevant project managers on customer support data monthly and quarterly reports from Better Days internal and external partners.
  • Monitor and track compliance of all Better Days projects, reporting any risks identified to the relevant project manager and senior management team.

Requirements

  • Demonstrable experience of qualitative and quantitative impact reports and the ability to interpret complex information for a range of audiences.
  • Advanced user of MS Excel and experience with statistical/data analysis tools such as Power BI.
  • Proactive and flexible approach with the ability to engage and work collaboratively as part of a team, as well as independently and act on initiative where appropriate.
  • Ability to analyze data and provide meaningful and credible insights on short-term results and long-term trends.
  • Highly developed analytical skills, with the ability to apply creative solutions to complex problems and think critically about monitoring, evaluation, and learning.

About Orbit Group

Orbit Group is a leading developer of affordable housing and one of the UK's largest housing groups. We strive to create an inclusive experience with benefits and wellbeing programs designed to help our employees and their loved ones thrive. We offer flexible working opportunities, training programs, and professional qualifications to support career growth and development.

Why Join Us?

At Orbit Group, we believe in progress and people. We're passionate about making a difference in the lives of our customers and communities. If you share our values and are looking for a rewarding career opportunity, we encourage you to apply for this role.

  • Commercial Performance Analyst

    2 days ago

    Coventry, Coventry, United Kingdom Severn Trent Water Full time

    Unlock Your Potential as a Financial Performance AnalystWe're a leading FTSE100 company, proud of our diverse and inclusive culture. We're seeking a talented Financial Performance Analyst to join our Finance team, working closely with our Technology Business to drive improved programme performance.This is an exciting opportunity to work with a...

  • Commercial Performance Analyst

    2 days ago

    Coventry, Coventry, United Kingdom Severn Trent Water Full time

    Unlock Your Potential as a Financial Performance AnalystWe're a leading FTSE100 company, proud of our diverse and inclusive culture. We're seeking a talented Financial Performance Analyst to join our Finance team, working closely with our Technology Business to drive improved programme performance.This is an exciting opportunity to work with a...

  • Commercial Performance Analyst

    9 hours ago

    Coventry, Coventry, United Kingdom Severn Trent Water Full time

    Unlock Your Potential as a Financial Performance AnalystWe're a leading FTSE100 company, proud of our diverse and inclusive culture. We're seeking a talented Financial Performance Analyst to join our Finance team, working closely with our Technology Business to drive improved programme performance.This is an exciting opportunity to work with a...

  • Commercial Performance Analyst

    5 hours ago

    Coventry, Coventry, United Kingdom Severn Trent Water Full time

    Unlock Your Potential as a Financial Performance AnalystWe're a leading FTSE100 company, proud of our diverse and inclusive culture. We're seeking a talented Financial Performance Analyst to join our Finance team, working closely with our Technology Business to drive improved programme performance.This is an exciting opportunity to work with a...

  • Commercial Performance Analyst

    2 weeks ago

    Coventry, Coventry, United Kingdom Severn Trent Water Full time

    We're a leading water and waste management company, Severn Trent Water, and we're looking for a talented individual to join our Finance team as a Financial Performance Analyst (12 month fixed-term). This role will be based in our Midlands office, working closely with our Technology Business to drive improved programme performance.This is an exciting...

  • Commercial Performance Analyst

    2 weeks ago

    Coventry, Coventry, United Kingdom Severn Trent Water Full time

    We're a leading water and waste management company, Severn Trent Water, and we're looking for a talented individual to join our Finance team as a Financial Performance Analyst (12 month fixed-term). This role will be based in our Midlands office, working closely with our Technology Business to drive improved programme performance.This is an exciting...

  • Commercial Performance Analyst

    11 hours ago

    Coventry, Coventry, United Kingdom SEVERN TRENT Full time

    Unlock Your Potential as a Financial Performance Analyst at Severn TrentWe're a leading FTSE100 plc, proud of our diverse and inclusive culture. Our Finance team is seeking a talented Financial Performance Analyst to join our Technology Business, driving improved programme performance and providing a robust view of regulatory, performance, and financial...

  • Commercial Performance Analyst

    8 hours ago

    Coventry, Coventry, United Kingdom SEVERN TRENT Full time

    Unlock Your Potential as a Financial Performance Analyst at Severn TrentWe're a leading FTSE100 plc, proud of our diverse and inclusive culture. Our Finance team is seeking a talented Financial Performance Analyst to join our Technology Business, driving improved programme performance and providing a robust view of regulatory, performance, and financial...

  • Financial Insights Analyst

    1 month ago

    Coventry, Coventry, United Kingdom Severn Trent Full time

    Department: Finance and Assurance Salary (£): £,-£, Financial Insights Analyst At Severn Trent, our team is what makes us a vibrant and inclusive workplace. With over , individuals dedicated to delivering essential services, we thrive in a culture that values diversity and individuality, knowing that varied perspectives enhance our ability to serve our...

  • Senior Planning and Performance Specialist

    1 week ago

    Coventry, Coventry, United Kingdom Coventry Building Society Full time

    About the RoleWe're seeking a highly skilled professional to join our Central CIDO Operations team as a Senior Planning, Performance, and Insight Lead. This is a key role that will help define and manage the cadence, gather insight, and assess performance to ensure quality across the entire function.Key ResponsibilitiesSupport the definition and development...

  • Senior Planning and Performance Specialist

    1 week ago

    Coventry, Coventry, United Kingdom Coventry Building Society Full time

    About the RoleWe're seeking a highly skilled professional to join our Central CIDO Operations team as a Senior Planning, Performance, and Insight Lead. This is a key role that will help define and manage the cadence, gather insight, and assess performance to ensure quality across the entire function.Key ResponsibilitiesSupport the definition and development...

  • Senior Planning and Performance Specialist

    7 days ago

    Coventry, Coventry, United Kingdom Coventry Building Society Full time

    About the RoleWe're seeking a highly skilled professional to join our Central CIDO Operations team as a Senior Planning, Performance, and Insight Lead. This is a key role that will help define and manage the cadence, gather insight, and assess performance to ensure quality across the entire function.Key ResponsibilitiesSupport the definition and development...

  • Senior Planning and Performance Specialist

    7 days ago

    Coventry, Coventry, United Kingdom Coventry Building Society Full time

    About the RoleWe're seeking a highly skilled professional to join our Central CIDO Operations team as a Senior Planning, Performance, and Insight Lead. This is a key role that will help define and manage the cadence, gather insight, and assess performance to ensure quality across the entire function.Key ResponsibilitiesSupport the definition and development...

  • Senior Planning, Performance Specialist

    3 weeks ago

    Coventry, Coventry, United Kingdom Coventry Building Society Full time

    About the RoleWe're seeking a highly skilled and experienced professional to join our team as a Senior Planning, Performance Specialist. As a key member of our Planning, Performance & Insight function, you will play a critical role in defining and managing the cadence, gathering insight, and assessing performance to ensure quality across the entire...

  • Senior Planning, Performance Specialist

    4 weeks ago

    Coventry, Coventry, United Kingdom Coventry Building Society Full time

    About the RoleWe're seeking a highly skilled and experienced professional to join our team as a Senior Planning, Performance Specialist. As a key member of our Planning, Performance & Insight function, you will play a critical role in defining and managing the cadence, gathering insight, and assessing performance to ensure quality across the entire...

  • Performance Optimization Specialist

    3 weeks ago

    Coventry, Coventry, United Kingdom Primesource Consulting LLP Full time

    About the RoleWe are seeking a highly skilled Performance Optimization Specialist to join our team at Primesource Consulting LLP. As a key member of our organization, you will play a crucial role in driving business growth and improvement through data-driven insights.Key ResponsibilitiesDevelop and Refine Performance Metrics: Create and refine Key...

  • Customer Insight Manager

    3 weeks ago

    Coventry, Coventry, United Kingdom Coventry Building Society Full time

    About the RoleWe are seeking a highly skilled Customer Insight Manager to join our award-winning Research and Insights Team at Coventry Building Society.The successful candidate will be responsible for leading market research projects in-house and with third-party agencies to inform business decisions.Key ResponsibilitiesConsulting and advising on best...

  • Customer Insight Manager

    3 weeks ago

    Coventry, Coventry, United Kingdom Coventry Building Society Careers Full time

    About the RoleWe have an exciting new opportunity within our award-winning Research and Insight Team at Coventry Building Society Careers. The function is responsible for ensuring that we listen to and act on feedback from members, non-customers, brokers, and employees.The role of a Customer Insight Manager involves leading market research projects in-house...

  • Performance Optimization Specialist

    3 weeks ago

    Coventry, Coventry, United Kingdom Saint-Gobain UK & Ireland Full time

    About the RoleWe are seeking a highly skilled Performance Optimization Specialist to join our team at Saint-Gobain UK & Ireland. As a key member of our organization, you will play a crucial role in driving business performance and improving operational efficiency.Key ResponsibilitiesFinancial Analysis: Develop a deep understanding of our manufacturing...

  • Capital Performance Improvement Specialist

    3 weeks ago

    Coventry, Coventry, United Kingdom Severn Trent Full time

    About the RoleWe are seeking a highly skilled Finance Performance Analyst to join our Finance team at Severn Trent. As a key member of our team, you will play a critical role in delivering high-quality financial information and driving improvement in Capital Delivery.Key ResponsibilitiesPartner with Business Leads to ensure delivery of Capital Programmes...