Customer Service Team Lead

2 days ago


Exeter, Devon, United Kingdom The Entertainer Full time
About the Role:

The Entertainer is a family-run business with over 170 locations across the UK, offering a wide range of toys and games. We are currently looking for a Customer Service Team Lead to join our team. As a Customer Service Team Lead, you will be responsible for providing exceptional customer service, resolving customer complaints, and improving customer satisfaction.

You will also be involved in training and coaching junior members of the team, as well as contributing to the development of new initiatives to enhance the customer experience. This is a great opportunity to join a dynamic and fast-paced environment where no two days are ever the same.



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