Customer Experience Lead

3 weeks ago


Exeter, Devon, United Kingdom Acorn by Synergie Full time

Are you looking for a challenging and rewarding role that allows you to develop your skills and experience? Do you have a passion for building strong relationships with customers and driving business growth? If so, we would love to hear from you

As a Customer Experience Lead at Acorn by Synergie, you will play a key role in delivering exceptional customer service and ensuring that our clients receive the highest level of support and care. You will work closely with our team to identify opportunities to improve customer satisfaction and implement changes to enhance the overall customer experience.

The role involves working Monday to Friday and every other Saturday morning from 9am to 12:00. The estimated salary for this position is £28,000 - £32,000 per annum, depending on experience.

About the Role:

  • Lead the delivery of exceptional customer service to ensure high levels of customer satisfaction
  • Identify opportunities to improve customer satisfaction and implement changes to enhance the overall customer experience
  • Work closely with the team to achieve sales targets and goals
  • Participate in ongoing training and development to improve skills and knowledge

Requirements:

  • No prior experience is required, but a strong desire to learn and grow is essential
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong problem-solving and analytical skills

What We Offer:

  • Ongoing training and development opportunities
  • A supportive and collaborative team environment
  • The chance to work with a dynamic and forward-thinking company
  • A competitive salary and benefits package


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