Customer Experience Advocate
5 days ago
We are looking for a Customer Experience Advocate to join our team at Cuckoo, a leading broadband provider in the UK. As a key member of our Customer Care team, you will be responsible for delivering exceptional customer experiences through various channels, including phone, email, and live chat.
In this role, you will own the customer experience, ensuring that customers have realistic time frames and managed expectations. You will also proactively manage customers' experiences both before and after installation, resolving any issues that may arise, such as loss of service or installation issues.
You will collaborate with other teams within the business to ensure an efficient customer journey throughout. Your ability to multitask and prioritize tasks will be essential in meeting the demands of this role.
The ideal candidate will have a customer-centric approach, excellent written and verbal communication skills, and a great level of attention to detail. Experience working within a fast-paced startup or scale-up environment is highly desirable.
As a valued member of our team, you can expect a competitive salary of £24,690 per annum, plus benefits such as 4x life assurance, income protection, and a salary sacrifice pension. We also offer 30 days holiday plus statutory bank holidays, enhanced sick leave, and private healthcare.
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Senior Customer Advocate
3 days ago
Exeter, Devon, United Kingdom DeGould, Ltd. Full timeAbout the JobAs a Senior Customer Advocate at DeGould, Ltd., you will play a critical role in driving business growth and developing long-term customer relationships.You will be responsible for identifying and nurturing growth opportunities within customer accounts, managing customer relationships, and developing commercial strategies to drive business...
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Independent Living Advocate
2 weeks ago
Exeter, Devon, United Kingdom Sanctuary Group Full timeJob DescriptionThe Independent Living Advocate will work closely with customers who have experienced homelessness to provide support and guidance in achieving their goals. This role requires a high level of empathy, with the ability to build strong relationships with customers and external partners.Key responsibilities include:Assessing customers' needs and...
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Oncology Patient Advocate
5 days ago
Exeter, Devon, United Kingdom Royal Devon University Healthcare NHS Foundation Trust Full timeCareer OpportunitiesThe Royal Devon University Healthcare NHS Foundation Trust is committed to helping its employees achieve their full potential and reach new heights in their careers. As an Oncology Patient Advocate, you will be part of a dynamic team that is passionate about delivering exceptional patient care. As an Oncology Patient Advocate, you will...
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Child Safeguarding Advocate
5 days ago
Exeter, Devon, United Kingdom iPeople Solutions Full timeiPeople Solutions is committed to providing exceptional social work services to children and families in need. We are currently recruiting for a Child Safeguarding Advocate to join our team based in Exeter, Devon.Job DescriptionProvide expert social work services to children and families, focusing on safeguarding and court work.ResponsibilitiesMaintain...
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Sales and Customer Advocate
3 weeks ago
Exeter, Devon, United Kingdom Acorn By Synergie Full timeAcorn by Synergie is a leading recruitment agency that specialises in permanent placements. We are currently looking for an experienced Sales and Customer Advisor to join our team. In this role, you will be responsible for developing and maintaining relationships with clients, identifying new business opportunities, and delivering exceptional customer...
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Youth Homelessness Advocate
4 weeks ago
Exeter, Devon, United Kingdom Brook Street Full timeBecome a Youth Homelessness Advocate with Brook Street in Exeter and contribute to ending youth homelessness. In this rewarding role, you will work with young individuals who are at risk of or experiencing homelessness, providing high-quality support tailored to their needs.This role offers an estimated salary of £32,264 per annum, including £7,200 for...
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Civil Rights Advocate
4 weeks ago
Exeter, Devon, United Kingdom Everys Solicitors Full timeAt Everys Solicitors, we pride ourselves on our commitment to justice and fairness, and we are now seeking a talented Civil Rights Advocate to join our team.About the PositionThe successful candidate will have a strong background in civil rights law, with experience in handling complex cases involving issues such as discrimination, human rights, and access...
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Mental Health Advocate Coordinator
3 days ago
Exeter, Devon, United Kingdom Devon Partnership NHS Trust Full timeAre you passionate about empowering individuals with mental health conditions to achieve their full potential? Do you have experience in vocational rehabilitation services and a strong understanding of mental health principles?About the Opportunity:We are seeking a skilled Mental Health Advocate Coordinator to join our team at Devon Partnership NHS Trust. As...
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IP Rights Advocate and Manager
5 days ago
Exeter, Devon, United Kingdom Motus Legal Recruitment Full timeJob Description:We are seeking a highly skilled IP Rights Advocate and Manager to join our team in Exeter. As an Intellectual Property Associate, you will work closely with the Head of IP on a range of both non-contentious and contentious IP matters, including IP protection, copyrights, trade mark registrations, IP portfolio management, and enforcement.Our...
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Customer Experience Specialist
4 weeks ago
Exeter, Devon, United Kingdom Home Group Limited Full timeLead Support Worker Exeter, DevonWe are seeking a dedicated Customer Experience Specialist to join our team in Exeter, Devon. This is a permanent, full-time role that requires working on a rota basis. The successful candidate will receive a competitive salary of £12.61 per hour (£42,664 per annum) and a range of benefits, including a Health Cash Plan.About...
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Customer Experience Specialist
5 hours ago
Exeter, Devon, United Kingdom Grosvenor Casinos Limited Full timeKey ResponsibilitiesAs a Customer Experience Specialist, you will be the face of our brand, interacting with customers to understand their needs and preferences. Your primary objective will be to deliver personalized service, exceeding customer expectations, and fostering loyalty through effective communication and problem-solving skills.
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Customer Experience Ambassador
3 days ago
Exeter, Devon, United Kingdom This is an IT support group Full timeAt McDonald's, we're committed to delivering exceptional customer experiences. As a Customer Experience Ambassador, you'll play a vital role in ensuring our customers receive top-notch service every time they visit us.With an estimated salary of $12.50 per hour, you'll be part of a team that works together to provide the best possible experience for our...
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Customer Experience Specialist
7 days ago
Exeter, Devon, United Kingdom Sphere Solutions Full timeAbout the Role:Sphere Solutions is looking for a Customer Experience Specialist to provide top-notch service to homeowners in Devon. As a key member of our team, you will be responsible for conducting regular site visits, addressing customer concerns, and resolving issues promptly. This role requires strong interpersonal skills, attention to detail, and the...
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Customer Experience Associate
4 weeks ago
Exeter, Devon, United Kingdom Turks Head Full timeWe're a dynamic and innovative company that offers a range of exciting career opportunities for those who are passionate about delivering exceptional customer experiences.About the JobWe're seeking a highly skilled and experienced Customer Experience Associate to join our housekeeping team. As a key member of our team, you will be responsible for delivering...
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Customer Experience Advisor
3 months ago
Exeter, Devon, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Exeter, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...
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Customer Experience Ambassador
3 weeks ago
Exeter, Devon, United Kingdom Nando's Full timeWe are seeking a Customer Experience Ambassador to join our team at Nando's in Exeter.The role of a Customer Experience Ambassador is to create unforgettable customer moments and feelings that leave them wowed and wanting more.No previous experience is required, just show us that you are brimming with passion and willing to learn, and we will teach you...
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Customer Experience Liaison
5 days ago
Exeter, Devon, United Kingdom Acorn by Synergie Full timeAbout the RoleAcorn by Synergie is looking for a dedicated Customer Experience Liaison to join our team.This is an excellent opportunity for a dynamic individual to develop their skills and knowledge in a customer-centric environment.The successful candidate will work Monday through Friday and every other Saturday morning from 9am to 12:00...
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Customer Experience Associate
5 days ago
Exeter, Devon, United Kingdom Moto Full timeAbout Us:We are Moto, a leading provider of motorway services across the UK. Our team is passionate about delivering exceptional customer experiences and providing a welcoming environment for all visitors.We are now seeking a Customer Experience Associate to join our team at one of our locations in Exeter, Devon. This role involves working in a fast-paced...
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Customer Experience Specialist
4 weeks ago
Exeter, Devon, United Kingdom South West Water Full timeAbout the Role:As a Customer Experience Specialist with South West Water, you will play a key role in delivering exceptional service to our customers. With a competitive starting salary of £24,125 per annum, rising to £25,946 per annum on progression, plus an additional 5% shift allowance, this is a fantastic opportunity to develop your skills and make a...
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Customer Experience Coordinator
2 days ago
Exeter, Devon, United Kingdom Wise Employment Careers Full timeThis Customer Experience Coordinator position offers an exciting opportunity to work in a dynamic environment where no two days are ever the same.As a key member of our team, you will play a crucial role in delivering high-quality customer experiences by coordinating appointments and ensuring that all interactions are professional and courteous.The salary...