Customer Service Professional

3 weeks ago


Exeter, Devon, United Kingdom City West Country Group Full time
City West Country Group - A Leading Motor Industry Enterprise

At City West Country Group, we are committed to delivering exceptional customer service and experience across our four dealerships in Exeter, Taunton, Plymouth, and Truro. As part of our team, you will have the opportunity to work with a well-established brand and contribute to our mission of providing outstanding service to our customers.

The role is designed to maintain our country fleet's reputation for excellent customer service by responding to customer issues efficiently and ensuring all formal complaints are recorded. You will be responsible for identifying opportunities for improvement and implementing new processes to enhance our customer service experience.

The ideal candidate will possess excellent customer service experience, analytical skills, and strong administration and IT skills. You will also need to be able to effectively liaise with our fleet sales, operations, and logistics teams to provide seamless service to our customers.

We offer a competitive salary of £26,000 per annum (OTE £30,000), plus a range of benefits including 25 days holiday, commission scheme, car benefit scheme, and Scottish Widows pension scheme.

If you are passionate about delivering exceptional customer service and want to join a dynamic team, please apply.

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