Customer Service Professional

3 weeks ago


Exeter, Devon, United Kingdom South West Water Full time
Role Overview

This is an exciting opportunity to join the South West Water team as a Metered Consumption & Leakage Case Manager. The successful candidate will play a key role in delivering high-quality customer service, ensuring consistent interactions that meet performance metrics and support company strategy.

The ideal candidate will have excellent communication skills, be able to handle complex queries with empathy, and engage with external partners to resolve consumption contacts in accordance with procedures and guidelines.



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