Leadership Opportunity in a Dynamic Retail Environment

3 days ago


Derby, Derby, United Kingdom EG Group Full time

Company Overview

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At EG Group, we are seeking an exceptional individual to join our team as a Starbucks Store Manager. Our company is built on a foundation of hard work, dedication, and a passion for delivering excellent customer experiences.

About the Role

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This is an exciting opportunity to lead a dynamic team of retail professionals in a fast-paced environment. As a Starbucks Store Manager, you will be responsible for driving sales growth, improving customer satisfaction, and promoting a positive work culture within the store.

Salary

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The successful candidate can expect a competitive salary of up to £29,500 per annum, commensurate with experience, plus a range of benefits that reflect our commitment to supporting our employees' well-being and career development.

Key Responsibilities

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Your primary responsibilities will include:

  • Leading and motivating a team of retail professionals to deliver exceptional customer experiences;
  • Driving sales growth through effective inventory management, promotions, and marketing initiatives;
  • Improving customer satisfaction by implementing quality control measures and resolving customer complaints promptly;
  • Maintaining high standards of store appearance and cleanliness;
  • Managing store operations, including scheduling, staffing, and inventory control;
  • Monitoring and controlling labor costs, waste, and other expenses;
  • Developing and implementing strategies to increase profitability and reduce losses.

Benefits

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We offer a comprehensive package of benefits that includes:

  • A 30% discount on food, drinks, and merchandise from Starbucks;
  • 15% discounts on food purchases at Greggs and Subway;
  • Access to virtual GP and wellbeing services;
  • A quarterly bonus incentive scheme;
  • Contracted hours and flexible working arrangements;
  • A free beverage on shift;
  • A 10% discount card for Asda;
  • Progression and career opportunities within the EG Group and its subsidiaries;
  • Lifelong learning opportunities through our extensive online course library;
  • Recognition rewards for outstanding performance; and
  • A supportive and inclusive work environment that values diversity and promotes equality of opportunity.

Requirements

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To succeed in this role, you will need:

  • A strong background in retail management or supervisory experience within hospitality/retail sectors;
  • Excellent leadership and communication skills, with the ability to motivate and inspire your team to deliver exceptional results;
  • Proven track record of driving sales growth and improving customer satisfaction;
  • Able to think strategically and develop effective solutions to complex problems;
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions;
  • Ability to work effectively under pressure, prioritizing tasks and managing multiple deadlines;
  • Familiarity with POS systems and inventory management software; and
  • A valid DBS check (funded by EG Group).


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