Customer Experience Leader

4 weeks ago


Torquay, Torbay, United Kingdom Daish's Holidays Full time
Dining Room Manager Wanted

We are seeking a dedicated and customer-focused individual to fill the position of Dining Room Manager at Daish's Holidays. In this role, you will be responsible for leading a team of staff to deliver exceptional customer experiences and ensuring seamless restaurant operations.

About Us

Daish's Holidays is a reputable holiday operator with a long history of providing high-quality holidays to customers across the UK. We pride ourselves on offering a unique blend of clean and comfortable accommodation, good food, great entertainment, and friendly service.

Key Responsibilities
  • Oversee the daily operations of the dining room, ensuring that all aspects of service are met
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Lead a team of staff to deliver exceptional service and achieve sales targets
  • Manage staff scheduling and rosters to ensure adequate coverage during peak periods
Requirements

To succeed in this role, you will need:

  • 1 year of management experience, preferably in a restaurant or hospitality environment
  • Excellent leadership and communication skills
  • Ability to work effectively in a fast-paced environment
Salary and Benefits

The successful candidate can expect a salary of £15 per hour, increasing to £18 per hour after a 3-month probation period. Additionally, you will be entitled to a range of benefits, including:

  • A £50 bonus upon completion of basic training
  • A £100 bonus for successfully referring a friend to join our team
  • Flexible working hours, with set shifts of 7 and afternoons free
  • A paid day off on your birthday
  • A comprehensive benefits package, including mental wellbeing and financial assistance


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