Customer Experience Specialist

1 week ago


Torquay, Torbay, United Kingdom Ambassador Theatre Group Full time

Join our team at the Princess Theatre in Torquay as a Casual Host and be part of the magic that brings audiences together to experience the best in live entertainment.

As a key member of our front-of-house staff, you will have a keen focus on optimising the opportunity of on-the-night sales and providing support for packages or experiential bookings made in advance.

About the role:

  • Work closely with the Customer Experience department to develop and implement sales strategies.
  • Proactively handle enquiries and resolve issues with high efficiency and accuracy, processing anticipated decreasing numbers of on-the-night, in-person ticket sales.

Key responsibilities:

  • Deliver exceptional customer service and sales expertise to our audiences.
  • Manage ticketing operations for performances, ensuring accurate and efficient processing of sales.
  • Collaborate with colleagues to achieve shared goals and objectives.

Requirements:

  • Excellent communication and problem-solving skills.
  • Previous experience in customer-facing roles, preferably in the entertainment industry.
  • Ability to work effectively in a fast-paced environment, managing multiple tasks and priorities.

What we offer:

  • A competitive hourly rate of £72.
  • Opportunity to work with a leading entertainment company, driving innovation and growth in the industry.
  • Ongoing training and development opportunities to help you achieve your career goals.

Equality and diversity: We are a Disability Confident Committed Employer, committed to ensuring that people with disabilities feel supported and engaged in the workplace.



  • Torquay, Torbay, United Kingdom beBee Professionals Full time £20,000 - £30,000

    As a Customer Experience Specialist at beBee Professionals, you will be the first point of contact for customers, providing accurate information and resolving queries in a timely manner. Responsibilities include handling incoming calls, emails, and chat queries, and working closely with other departments to ensure customer satisfaction.Requirements:Previous...


  • Torquay, Torbay, United Kingdom Daish's Holidays Full time

    Become Part of Our TeamWe are Daish's Holidays, a successful and expanding holiday operator with 12 stunning hotels and luxury coaches. Our mission is to provide exceptional customer experiences through clean and comfortable accommodation, good food, great entertainment, and friendly service. We are committed to delivering best value holidays, with numerous...


  • Torquay, Torbay, United Kingdom EG Group Full time

    We're on the hunt for a talented Customer Experience Manager to join our team at KFC in Torquay. As a Customer Experience Manager, you'll be responsible for driving customer satisfaction, improving sales growth, and developing your team members.We offer a competitive salary of £12.25 per hour, plus quarterly bonuses and a range of benefits, including...


  • Torquay, Torbay, United Kingdom beBee Professionals Full time £20,000 - £30,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Torquay, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...


  • Torquay, Torbay, United Kingdom Daish's Holidays Full time

    We are seeking a highly skilled and enthusiastic Customer Experience Ambassador to join our front of house team at Daish's Holidays.This is a customer-facing role where you will be the first and last point of contact for our guests, making a lasting impression and ensuring a superb customer service experience.As a key member of our team, you will be...


  • Torquay, Torbay, United Kingdom Hollywood Bowl Group Full time

    About the RoleAs a Team Member at Hollywood Bowl Group, you'll play a vital role in delivering exceptional customer service and creating lasting memories for our customers. You'll work in a dynamic environment, providing support across all key areas of the centre, and be part of a team that values diversity and inclusion.Key ResponsibilitiesProvide...


  • Torquay, Torbay, United Kingdom Daish's Holidays Full time

    Dining Room Manager WantedWe are seeking a dedicated and customer-focused individual to fill the position of Dining Room Manager at Daish's Holidays. In this role, you will be responsible for leading a team of staff to deliver exceptional customer experiences and ensuring seamless restaurant operations.About UsDaish's Holidays is a reputable holiday operator...


  • Torquay, Torbay, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a Customer Service Specialist to deliver exceptional customer service and support the store's day-to-day operations in Torquay, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the store's visual...


  • Torquay, Torbay, United Kingdom Hollywood Bowl Full time

    Job DescriptionYou will work at the centre of the customer's journey, welcoming, hosting, and serving with high energy and enthusiasm. You will be trained across all key areas of the centre, providing support and adding value to the customer journey.


  • Torquay, Torbay, United Kingdom beBee Professionals Full time £20,000 - £30,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Torquay, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when...


  • Torquay, Torbay, United Kingdom beBee Professionals Full time £20,000 - £25,000

    Customer-Focused Sales AssistantWe are seeking a highly motivated and customer-oriented Sales Assistant to join our retail team in Torquay, United Kingdom. As a key member of our team, you will play a vital role in delivering exceptional customer service and supporting the store's day-to-day operations.Responsibilities:Provide excellent customer service and...


  • Torquay, Torbay, United Kingdom Lidl in Deutschland Full time

    OverviewLidl in Deutschland offers a dynamic and fast-paced work environment where no two shifts are the same. As a Customer Assistant, you will be at the forefront of delivering exceptional customer service and ensuring that every interaction with our customers is positive.CompensationWe offer a competitive hourly pay rate based on equal opportunity and pay...

  • Technical Specialist

    3 weeks ago


    Torquay, Torbay, United Kingdom Kream Full time

    About the Role:This exciting opportunity has arisen for a qualified Technical Specialist to join our team at Kream. As a leading dealer group, we are committed to providing exceptional service and quality workmanship to our customers.As a Technical Specialist, you will be responsible for routine servicing, maintenance, repair work, and fault diagnosis. To...


  • Torquay, Torbay, United Kingdom beBee Professionals Full time £20,000 - £30,000

    As a Service Excellence Specialist, you will be responsible for delivering exceptional customer service and support. Key responsibilities include:Providing timely and effective support to customers via phone, email, and chat.Resolving customer issues efficiently and escalating when necessary.Working closely with other departments to ensure customer...


  • Torquay, Torbay, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are looking for a Retail Support Specialist to join our team and contribute to our operational success.Key Responsibilities:Engage with customers to provide service and support.Participate in all aspects of the operational workflow.Collaborate with team members to meet and exceed goals.Requirements:High school diploma or equivalent.Experience in customer...


  • Torquay, Torbay, United Kingdom Leisure Co. Full time

    About UsWe are the world's leading membership and leisure travel company, offering vacation ownership, travel membership, and exchange programs. Our teams turn inspiration into exceptional travel experiences for millions of travelers annually.Our MissionWe prioritize hospitality and customer experience, always looking ahead to strengthen our business and...


  • Torquay, Torbay, United Kingdom Torbay Council Full time

    Job DetailsWe are offering a competitive salary of £25,000 - £32,000 per annum for our Security Operations Specialist position. As a Security Operations Specialist, you will be responsible for monitoring CCTV cameras and responding to incidents in a timely manner.The successful candidate will have excellent communication skills, be able to work effectively...


  • Torquay, Torbay, United Kingdom Daish's Holidays Full time

    Job DescriptionThis role involves providing excellent customer service while maintaining the highest standards of cleanliness and maintenance within our residential areas.ResponsibilitiesReplenish tea and coffee stocks and perform deep cleaning tasks.Assist colleagues in maintaining a safe work environment by adhering to company Health & Safety...


  • Torquay, Torbay, United Kingdom Platform Recruitment Full time

    Job OverviewPlatform Recruitment is partnering with a leading manufacturer to hire a technical sales specialist. This role involves generating new sales leads and providing technical assistance to customers.Key Responsibilities:Respond to functional and technical RFIs / RFQs / RFPsDeliver technical presentationsManage customer interactions in both pre-and...


  • Torquay, Torbay, United Kingdom beBee Professionals Full time £30,000 - £45,000

    We are seeking a skilled Client Relationship Specialist to manage and nurture client relationships, ensuring customer satisfaction and identifying new opportunities to expand our business.Key Responsibilities:Develop and maintain strong relationships with existing clients, acting as their primary point of contact.Identify and pursue new sales opportunities...