Customer Experience Specialist

4 weeks ago


Torquay, Torbay, United Kingdom beBee Professionals Full time £20,000 - £30,000

As a Customer Experience Specialist at beBee Professionals, you will be the first point of contact for customers, providing accurate information and resolving queries in a timely manner. Responsibilities include handling incoming calls, emails, and chat queries, and working closely with other departments to ensure customer satisfaction.

Requirements:

  • Previous experience in a customer service role is preferred.
  • Excellent communication and problem-solving skills.
  • Ability to handle high-volume queries while maintaining attention to detail.
  • Proficiency in Microsoft Office and CRM systems.
  • Ability to work both independently and as part of a team.

Benefits:

  • Competitive salary with performance-based incentives.
  • Pension scheme and healthcare benefits.
  • Training and development opportunities.
  • Supportive work environment with clear career progression.


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