Customer Experience Specialist
4 weeks ago
As a Customer Experience Specialist at beBee Professionals, you will be the first point of contact for customers, providing accurate information and resolving queries in a timely manner. Responsibilities include handling incoming calls, emails, and chat queries, and working closely with other departments to ensure customer satisfaction.
Requirements:
- Previous experience in a customer service role is preferred.
- Excellent communication and problem-solving skills.
- Ability to handle high-volume queries while maintaining attention to detail.
- Proficiency in Microsoft Office and CRM systems.
- Ability to work both independently and as part of a team.
Benefits:
- Competitive salary with performance-based incentives.
- Pension scheme and healthcare benefits.
- Training and development opportunities.
- Supportive work environment with clear career progression.
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