Guest Experience Specialist
4 days ago
The Livermead House Hotel is looking for a reliable and hardworking Housekeeper to join our friendly and dynamic Housekeeping Team.
The successful candidate will be responsible for maintaining exceptional standards of cleanliness in our guest rooms and public areas, ensuring a comfortable and enjoyable stay for our guests.
Main responsibilities include:
- Swiftly reporting any maintenance issues or guests' lost property to ensure seamless guest experiences.
- Delivering outstanding customer service by being adaptable and responsive to guest requests.
- Effectively managing a section of rooms to meet our high standards.
- Following a task list to efficiently clean guest rooms.
- Proactively identifying and addressing customer needs to exceed expectations.
This role comes with a competitive hourly rate of £11.44, with opportunities for additional earnings through tips.
Flexible working hours are available, with approximately 10-30 hours per week.
Benefits include access to on-site parking facilities.
We welcome applications from individuals with a strong focus on customer satisfaction, attention to detail, and a commitment to high service standards.
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