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Event Sales and Operations Coordinator

2 months ago

London, Greater London, United Kingdom Old Billingsgate Ltd - Events Venue Full time
Job Title: Event Sales and Operations Coordinator

Old Billingsgate Ltd - Events Venue is seeking a highly organized and detail-oriented Event Sales and Operations Coordinator to join our team. This role is instrumental in facilitating the client's successful execution of their events while providing exceptional customer service from sale through to event close.

Key Responsibilities:
  • Handle client enquiries, providing information on venue availability and quotes.
  • Maintain, update and expand the company sales database.
  • Create engaging content for regular newsletters, e-shots and social media platforms to raise brand awareness and generate leads.
  • Assist with proactive sales to generate new leads and business opportunities.
  • Serve as the primary venue point of contact for clients during their event planning and execution process.
  • Collate and approve specific event documents including contracts, risk assessments, floor plans, schedules etc.
  • Liaise with external suppliers including fire officer and structural engineer to arrange for relevant document assessments to be made.
  • Communicate with clients post event to gather feedback and address any concerns.
  • Carry out regular venue inspections to assist with maintaining the venue's facilities and upkeep to a high standard. Identify areas for improvement and implement process enhancements.
  • Instruct the in-house maintenance and cleaning teams to carry out necessary works accordingly.
Requirements:
  • Possess excellent multitasking skills and have a passion for events.
  • Strong organizational and multitasking skills, with the ability to manage multiple client accounts and priorities simultaneously.
  • Flexibility to work evenings, early mornings, weekends, and attend events as required.

Please note this is not an event planning role, as Old Billingsgate is a dry-hire venue.