Technical Support Specialist
6 days ago
We are seeking a highly skilled Technical Support Specialist to join our team at JT Recruit. As a key member of our support team, you will be responsible for delivering exceptional customer support and guiding clients through the onboarding process for our digital platforms.
Key Responsibilities:
- Provide timely and effective technical support via phone, email, and live chat.
- Educate clients on the features and functionality of our digital platforms.
- Address complaints professionally and escalate when necessary.
Requirements:
- Experience in customer support or help desk roles, ideally in a digital setting.
- Familiarity with digital onboarding processes is highly valued.
- Full driving license required.
Benefits:
- Pension contribution.
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