Mechanical Engineering Technical Support Specialist
13 hours ago
Verto People is a leading engineering manufacturer seeking an experienced Internal Sales Support Engineer / Technical Advisor / Engineering Coordinator to join our team in Burton on Trent. This office-based role involves providing technical support, quotations, proposals, and service solutions to customers and engineers within the pump industry.
Salary
The successful candidate can expect a salary of £32,500 per annum, which includes hybrid opportunities, 25 days holiday plus bank holidays, pension, and additional company benefits.
Job Description
This dynamic role entails:
- Providing technical service support on various pumps and associated products to customers and engineers.
- Responsible for answering technical enquiries about installations, maintenance, repair, and troubleshooting.
- Collaborating closely with the Pumps Service Department to ensure an excellent standard of after-sales service.
- Liaising with engineering departments to provide effective solutions.
- Working in a fast-paced environment, offering guidance and support to customers and colleagues alike.
Required Skills and Qualifications
To excel in this position, you will need:
- Determination, enthusiasm, and motivation to succeed in a reputable pumps manufacturing company.
- Ability to handle or willingness to learn technical mechanical engineering application issues.
- Experience as an Applications Engineer, Proposals Engineer, Internal Sales Engineer, Technical Advisor, Technical Support Engineer, or similar in Engineering.
- A technical engineering qualification would be advantageous.
- Knowledge of pumps such as centrifugal, submersible, sewage, diaphragm, positive displacement, HVAC, and/or other pump-related products.
- Strong communication and problem-solving skills.
Benefits
We offer a competitive package, including:
- Hybrid opportunities for work-life balance.
- 25 days holiday plus bank holidays.
- Pension scheme.
- Additional company benefits.
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