Mechanical Engineering Technical Support Specialist

13 hours ago


Burton upon Trent, Staffordshire, United Kingdom Verto People Full time
Overview

Verto People is a leading engineering manufacturer seeking an experienced Internal Sales Support Engineer / Technical Advisor / Engineering Coordinator to join our team in Burton on Trent. This office-based role involves providing technical support, quotations, proposals, and service solutions to customers and engineers within the pump industry.


Salary

The successful candidate can expect a salary of £32,500 per annum, which includes hybrid opportunities, 25 days holiday plus bank holidays, pension, and additional company benefits.


Job Description

This dynamic role entails:

  • Providing technical service support on various pumps and associated products to customers and engineers.
  • Responsible for answering technical enquiries about installations, maintenance, repair, and troubleshooting.
  • Collaborating closely with the Pumps Service Department to ensure an excellent standard of after-sales service.
  • Liaising with engineering departments to provide effective solutions.
  • Working in a fast-paced environment, offering guidance and support to customers and colleagues alike.

Required Skills and Qualifications

To excel in this position, you will need:

  • Determination, enthusiasm, and motivation to succeed in a reputable pumps manufacturing company.
  • Ability to handle or willingness to learn technical mechanical engineering application issues.
  • Experience as an Applications Engineer, Proposals Engineer, Internal Sales Engineer, Technical Advisor, Technical Support Engineer, or similar in Engineering.
  • A technical engineering qualification would be advantageous.
  • Knowledge of pumps such as centrifugal, submersible, sewage, diaphragm, positive displacement, HVAC, and/or other pump-related products.
  • Strong communication and problem-solving skills.

Benefits

We offer a competitive package, including:

  • Hybrid opportunities for work-life balance.
  • 25 days holiday plus bank holidays.
  • Pension scheme.
  • Additional company benefits.


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