Account Sales Specialist
4 weeks ago
Job Summary:
As an Internal Sales Engineer at Jacobs Douwe Egberts, you will play a crucial role in providing world-class service to our customers. This is a highly skilled and customer-centric position that requires a passion for delivering exceptional results.
Key Responsibilities:
Take ownership of customer interactions and provide timely assistance on technical purchases.
Assist customers with technical queries, escalating issues when necessary.
Pre-qualify requests for quotation and produce accurate quotations with timely delivery.
Maintain CRMi records for customer interactions and ensure accurate order processing.
Support external sales with telesales and other initiatives.
Take ownership of assigned accounts and maintain relationships with customers.
Requirements:
HNC/HND or above in electrical or control engineering.
Customer-centric service approach and excellent communication skills.
Ability to work well under pressure and maintain a friendly and approachable demeanor.
Good time management and IT skills, with proficiency in Excel, Word, and Outlook.
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