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Customer Service Coordinator
2 months ago
Chase and Holland Recruitment Ltd is seeking a highly organized and detail-oriented Customer Accounts Coordinator to join our team on a fixed-term contract. As a key member of our international team, you will be responsible for providing exceptional customer service and administrative support to our global clients.
Key Responsibilities:- Customer Service: Respond to customer inquiries, resolve issues, and provide timely and accurate information to ensure customer satisfaction.
- Order Processing: Accurately process international orders, quotations, returns, and proforma invoices to ensure seamless order fulfillment.
- Inventory Management: Monitor product availability and collaborate with internal departments to ensure timely delivery of products to customers.
- Record Keeping: Maintain accurate and up-to-date sales records, including customer information, order history, and product details.
- Communication: Liaise with international partners and customers to ensure effective communication and resolve any issues that may arise.
- Experience: Minimum 1 year of experience in a sales or customer service role, preferably in an international environment.
- Skills: Excellent communication and organizational skills, with the ability to work in a fast-paced environment and prioritize tasks effectively.
- Education: High school diploma or equivalent required; degree in business administration or related field preferred.
As a Customer Accounts Coordinator at Chase and Holland Recruitment Ltd, you will have the opportunity to work with a dynamic team and contribute to the success of our international clients. If you are a motivated and detail-oriented individual with excellent customer service skills, we encourage you to apply for this exciting opportunity.
