Customer Service Representative
2 months ago
Job Opportunity: Concierge
About the Role:
We are seeking a highly skilled and dedicated Concierge to join our team at Adullam Homes Housing Association Ltd. As a Concierge, you will be responsible for providing exceptional customer service and support to our residents and guests.
Key Responsibilities:
- Provide a high level of customer service and support to residents and guests
- Manage and coordinate daily operations, including guest services and facilities
- Develop and maintain relationships with residents, guests, and internal stakeholders
- Ensure a safe and welcoming environment for all
- Collaborate with internal teams to resolve issues and improve services
Requirements:
To be successful in this role, you will need:
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong problem-solving and conflict resolution skills
- Basic knowledge of customer service principles and practices
- Ability to maintain confidentiality and handle sensitive information
What We Offer:
As a valued member of our team, you will receive:
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A supportive and inclusive work environment
- The chance to make a real difference in the lives of our residents and guests
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