Customer Service Representative
4 weeks ago
Role: Customer Service Representative
Location:
Hours: Full time (.5 hours) between 7am - pm (part-time available for evening and weekend hours)
Salary: £ per hour
We are seeking a skilled Customer Service Representative to join our team at Markerstudy Group. As a key member of our customer service team, you will be responsible for handling a high volume of telephone enquiries, providing answers and advice to customers while recording accurate information.
Your key responsibilities will include:
- Processing customer claims
- Answering general queries
- Taking ownership of complaints and own performance
- Adhering to company procedures with regards to compliance and treating customers fairly
We offer a comprehensive training program, giving you the best foundations to succeed in your role. You will possess excellent communication skills, a calm and professional attitude, listening and problem-solving skills, good attention to detail, and a willingness to learn.
In return, you will have access to some fantastic benefits, including:
- Wellbeing hub
- Life assurance 4x your annual salary
- Access to discounts in retail shops and restaurants
- Technology scheme
- Days holiday
- Hybrid working (after probation)
Apply today for more information.
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