Customer Service Representative

3 weeks ago


Chesterfield, Derbyshire, United Kingdom Tesco Full time

About the Role

We are seeking a Customer Service Representative to join our team at the Chesterfield Extra store. As a key member of our team, you will be responsible for delivering exceptional customer service, working closely with colleagues to ensure a seamless shopping experience.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction.
  • Maintain a high level of product knowledge, ensuring customers receive accurate information and advice.
  • Contribute to a positive and inclusive store environment, promoting a culture of respect and teamwork.

What We Offer

  • A competitive hourly rate, with opportunities for pay progression.
  • A comprehensive training program, equipping you with the skills and knowledge to succeed in your role.
  • A range of benefits, including holiday pay, pension scheme, and access to exclusive discounts and rewards.

Requirements

  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • A passion for delivering exceptional customer service, with a focus on meeting and exceeding customer expectations.
  • Able to work flexibly, including evenings and weekends, to meet the needs of our customers.

Why Join Us?

At Tesco, we are committed to creating a positive and inclusive work environment, where colleagues feel valued, supported, and empowered to succeed. As a Customer Service Representative, you will have the opportunity to develop your skills and knowledge, working with a talented and diverse team to deliver exceptional customer service and drive business success.



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