Technical Helpdesk Expert

About the Role:We are currently looking for a Technical Helpdesk Professional to join our IT team at the Special EU Programme Body. In this role, you will be responsible for delivering high-quality IT support services to our staff across multiple locations. Your key duties will include resolving technical issues, maintaining and upgrading our IT systems, and...

We are looking for an enthusiastic Customer Service Advisors to join our expanding Technical Helpdesk in Belfast. **Salary**: £22,000 basic plus overtime for weekend rota **Technical Helpdesk Agent Duties**: **Operations Agent Duties**: - Provide support for all queries from the initial call to resolution where possible - Assisting sales agents in an...

About the Role:We are currently seeking a skilled Systems Analyst to join our client's Finance Division in a challenging and rewarding opportunity. As a key member of the team, you will be responsible for managing the Finance systems helpdesk, ensuring issues are resolved and logged with third-party suppliers as required.Main Responsibilities:Manage the...

Opportunity for Experienced Helpdesk Operations ManagerVIS Security Solutions Limited is seeking an experienced Helpdesk Operations Manager to join our team. As a key member, you will play a vital role in ensuring the smooth operation of our helpdesk services and providing exceptional customer support.About the RoleYour primary responsibilities will include...

About the JobWe are looking for an experienced Helpdesk and Field Engineer to join our team at Recruitment Partnership UK & Ireland. As a Technical Service Delivery Expert, you will be responsible for ensuring that all support tickets are closed efficiently and effectively within the agreed Service Level Agreement (SLA).Your primary goal will be to provide...

Austin Fraser Overview:We are a fantastic FMCG organisation seeking a skilled Technical Service Delivery Expert to join our team.Job Summary:The successful candidate will be responsible for delivering high-quality IT/IS services and ensuring the smooth operation of site services, covering technical support, troubleshooting, and...

We are seeking a highly skilled Helpdesk Support Analyst to join our team at MCS Group. As a Helpdesk Support Analyst, you will be responsible for providing technical support to our manufacturing client in Lurgan, utilizing your expertise to resolve technical issues efficiently.You will work closely with the global service desk to ensure timely resolution of...

Job DescriptionThis IT Helpdesk Specialist position involves providing technical support to customers via phone, email, and in-person. The successful candidate will have a strong understanding of IT systems and will be able to troubleshoot and resolve complex technical issues. Key Responsibilities:- Troubleshooting and resolving technical issues via phone,...

Every day our people help create high-quality learning environments - ensuring they are safe, clean and compliant for teachers to inspire and where students can gain meaningful skills and qualifications. We work in partnership with our clients and end-users to ensure our 24/7 services are delivered to the highest standard with minimum impact or disruption...

Every day our people help create high-quality learning environments - ensuring they are safe, clean and compliant for teachers to inspire and where students can gain meaningful skills and qualifications. We work in partnership with our clients and end-users to ensure our 24/7 services are delivered to the highest standard with minimum impact or disruption...

As a Helpdesk Administrator for a major Security Systems company based in Belfast, you will be responsible for managing service calls, dispatching engineers, and providing exceptional customer support. This is a full-time position, Monday to Friday, offering a competitive salary of £35,000 - £40,000 per annum, depending on experience, plus a comprehensive...

We are seeking a skilled Helpdesk Operations Coordinator to join our team at VANRATH. As a leading recruiter in the security systems sector, we have partnered with a major company in Belfast to find the perfect candidate for this role.Key ResponsibilitiesThe successful candidate will be responsible for:Providing exceptional customer service and resolving...

Exciting Opportunity at the Forefront of Security Technology Are you a communication pro with a knack for solving problems and keeping customers happy?ViS Security Solutions is looking for a dynamic Helpdesk Administrator to join our cutting-edge team!What We Offer: Competitive Salary (Based on Experience) Generous Benefits Package: 30 Days Paid Holiday...

Exciting Opportunity at the Forefront of Physical Security and Fire Detection Technology Are you a communication pro with a knack for solving problems and keeping customers happy? ViS Security Solutions is looking for a dynamic Helpdesk Administrator to join our cutting-edge team! What We Offer: Competitive Salary (Based on Experience) Generous Benefits...

We have an exciting opportunity for a highly motivated MCS Group Helpdesk Professional to join our team.The Role OverviewThis is a full-time position that requires providing technical support to employees across multiple sites in Northern Ireland. You will work closely with our global service desk to ensure timely resolution of support queries.Key...

Hays Specialist Recruitment is partnering with a large public sector client to find a qualified Financial Systems Implementation Expert to join their team and support their integrated financial management systems.ResponsibilitiesManage the Finance systems helpdesk, resolving issues and logging them with third-party suppliers as needed.Design and develop...

Job Summary: **Duties**: - Diagnose and resolve technical issues related to VoIP hardware, software, and network connectivity. - Assist clients with configuring and troubleshooting VoIP phones, routers, switches, and related equipment. - Collaborate with internal teams to escalate complex issues and ensure timely resolution. - Document all client...

Job Title: Technical Solutions Expert**Company Overview:** HCLTech is a leader in the Tech and IT industry, known for its startup mindset and approach to innovation. With a portfolio of technology services and products, we empower our customers to drive change and achieve success.**Job Description:** As a Technical Solutions Expert, you will play a key role...

We are seeking a highly skilled Technical Business Solutions Analyst to join our client's team and contribute to the support of their integrated financial management systems.Main ResponsibilitiesOversee the Finance systems helpdesk, ensuring timely issue resolution and third-party supplier communication.Create and maintain reports and dashboards.Develop and...

Technical Support Expert Windows Job DescriptionThe CME Group is looking for a seasoned Technical Support Expert Windows to join our team. In this role, you will be responsible for providing high-quality technical support for our electronic trading and clearing applications in customer-facing environments.As a Technical Support Expert, you will have the...