Lloyds Bank Tech Bar Support
1 day ago
We are seeking a highly skilled and experienced Technical Support Specialist to join our team in Chester, working on a range of technical projects to deliver exceptional technical support to our colleagues.
As a key member of our Lloyds Bank Tech Bar team, you will be responsible for providing technical expertise to ensure that our colleagues have access to the latest technology solutions. With a strong background in technical support and excellent problem-solving skills, you will be able to troubleshoot and resolve complex technical issues, as well as provide training and coaching to junior members of the team.
The ideal candidate will have experience in handling incidents, troubleshooting network issues, and configuring desktops and laptops. They will also have excellent communication skills and the ability to work collaboratively with colleagues at all levels.
This is a full-time role based in Chester, offering a competitive salary of £31,351 per annum, plus benefits such as a generous pension contribution and annual performance-related bonus.
Key Responsibilities:
- Provide technical expertise to ensure colleagues have access to the latest technology solutions
- Troubleshoot and resolve complex technical issues related to Windows 10/11 and Office 365 Suite
- Train and coach junior members of the team on technical skills and best practices
- Collaborate with colleagues across the business to deliver world-class IT support
Requirements:
- Strong knowledge of Windows 10/11 and Office 365 Suite
- Experience in handling incidents and troubleshooting network issues
- Excellent communication skills and ability to work collaboratively with colleagues
- Problem-solving skills and ability to work independently
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