Customer Service Director

3 weeks ago


Old Town, United Kingdom Arden House Full time
Restaurant Manager Opportunity

We are seeking an experienced Restaurant Manager to join our team at Arden House, a leading hotel group. As a key member of our F&B Management team, you will be responsible for delivering exceptional customer service, driving sales growth, and maintaining high operational standards.

As Assistant Restaurant Manager, you will lead by example, inspiring the team to achieve outstanding results and striving for excellence in every aspect of their work. Your ability to motivate and develop your team will be essential in achieving our goals.

The ideal candidate will have a proven track record of success in a fast-paced environment, a passion for delivering memorable experiences, and a commitment to ongoing learning and development. We offer a competitive salary of £35,000 - £40,000 per annum, dependent on experience.

  • Main Responsibilities:
  • Lead by example, demonstrating a commitment to exceptional customer service and high operational standards.
  • Support the F&B Management team in achieving outstanding results, driving sales growth, and improving guest satisfaction.
  • Maintain accurate records, including staff rotas, inventory management, and customer feedback.

About Arden House: Arden House is a leading hotel group, renowned for its exceptional service and attention to detail. We take pride in creating memorable experiences for our guests, and we're looking for talented individuals like you to join our team.

What We Offer: In addition to a competitive salary, we offer a range of benefits, including:

  • A comprehensive training program to support your career development.
  • A generous staff discount scheme, allowing you to enjoy the best of Arden House's services at a reduced rate.
  • A supportive working environment, with opportunities for socializing and collaboration.

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