Customer Service Representative

3 days ago

Edinburgh, Edinburgh, United Kingdom McDonald's United Kingdom Full time
About McDonald's United Kingdom

McDonald's is a leading fast-food chain with a strong commitment to customer satisfaction and employee development.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our restaurant team, you will be responsible for providing exceptional customer service, preparing food, and maintaining a clean and safe working environment.

Key Responsibilities
  • Provide friendly and efficient service to customers, ensuring their needs are met and exceeded.
  • Prepare and cook food to order, adhering to high standards of quality and presentation.
  • Maintain a clean and organized workspace, adhering to health and safety regulations.
  • Work effectively as part of a team to achieve sales targets and provide excellent customer service.
  • Participate in ongoing training and development to improve skills and knowledge.
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills.
  • Able to work effectively in a fast-paced environment.
  • Basic math skills and attention to detail.
  • Ability to work flexible hours, including evenings and weekends.
  • Commitment to providing exceptional customer service.
What We Offer

As a valued member of our team, you will enjoy:

  • A competitive hourly rate.
  • Opportunities for career advancement and professional development.
  • A fun and supportive work environment.
  • Discounts on food and merchandise.
  • A range of benefits, including holiday pay and service awards.

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