Customer Service Team Lead

1 month ago


Poole, Poole, United Kingdom Collaborate Recruitment Full time

Customer Service Team Lead

We are seeking a highly skilled Customer Service Team Lead to join our team at Collaborate Recruitment. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  1. Manage customer inquiries and resolve issues in a timely and professional manner.
  2. Work closely with internal teams to ensure seamless communication and collaboration.
  3. Develop and implement processes to improve customer satisfaction and loyalty.
  4. Provide training and guidance to junior team members.

Requirements:

  1. Minimum 2 years' experience in a customer service role.
  2. Excellent communication and problem-solving skills.
  3. Ability to work in a fast-paced environment and prioritize tasks effectively.

What We Offer:

A competitive salary, annual bonus, and hybrid working arrangement.



  • Poole, Poole, United Kingdom Team Jobs Full time

    Job Opportunity: Sales AdministratorLocation: Not specifiedSalary: £24,495We are seeking a detail-oriented and organised individual with a passion for providing excellent customer service to join our dynamic sales team.Key Responsibilities:Process sales orders accuratelyHandle customer inquiries through various channelsManage daily email correspondence and...


  • Poole, Poole, United Kingdom Team Jobs - Commercial Full time

    Job Title: Customer Service RepresentativeJob Summary:Team Jobs - Commercial is seeking a Customer Service Representative to handle and coordinate faults related to Electric Vehicle Charging. The ideal candidate will have strong communication skills, be able to stay calm under pressure, and manage their time effectively.Main Responsibilities:Report and...


  • Poole, Poole, United Kingdom Premium Country Pubs Full time

    About UsPremium Country Pubs is a leading provider of high-quality food and drink experiences. We pride ourselves on creating beautiful interiors in stunning locations, serving great-tasting food and exceptional service.


  • Poole, Poole, United Kingdom Team Jobs Full time

    We are seeking a highly motivated and organized individual to fill the role of Operations Administrator at Team Jobs. This position is a key part of our operations team, focused on delivering exceptional customer service and supporting our internal and external customers with all aspects of repairing customer equipment.Key Responsibilities:Collaborate with...


  • Poole, Poole, United Kingdom Team Jobs Full time

    We are currently seeking an Operations Administrator to support our internal and external customers with all aspects of repairing customer equipment.Location: N/ASalary: CompetitiveJob Type: Full Time, PermanentHours: 40 Hours per weekHoliday Allowance: 24 days plus bank holidaysResponsibilities include collaborating with Customer Managers, booking in...


  • Poole, Poole, United Kingdom Deli on the Quay Full time

    Job Title:Cafe Shift Manager - HospitalityWe are seeking a friendly and enthusiastic barista & cafe assistant to join our team in a busy café setting. This role combines the art of making exceptional coffee with hands-on involvement in food preparation, plating, and customer service.Key Responsibilities:Coffee & Beverage Preparation: Prepare and serve...


  • Poole, Poole, United Kingdom Koin Limited Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Team Leader to join our team at Koin Limited.Key ResponsibilitiesLead a highly skilled team in optimising AI performance to ensure exceptional customer experienceManage and oversee the day-to-day management of the Customer Service team in AsiaHandle escalated customer queries and...


  • Poole, Poole, United Kingdom Rubicon Recruitment Agency Full time

    Customer Service CoordinatorAre you a customer-focused individual looking for a challenging role in a dynamic team? We are seeking a Customer Service Coordinator to join our team at Rubicon Recruitment Agency.Key Responsibilities:Proactively manage key customer accounts by processing customer orders within the correct time frameManage customer enquiries via...


  • Poole, Poole, United Kingdom Koin Limited Full time

    Customer Service Team Leader Job DescriptionWe are seeking a highly skilled Customer Service Team Leader to join our team at Koin Limited. As a key member of our customer service team, you will be responsible for leading a team of customer support professionals and driving exceptional customer experience through the effective use of AI technology.Key...


  • Poole, Poole, United Kingdom JOHNSONS THE CLEANERS Full time

    Unlock a Rewarding Career with Johnsons The CleanersAre you looking for a new challenge in a dynamic retail environment? We have an exciting opportunity for a Customer Service Representative to join our team at Johnsons The Cleaners, a leading service-based retailer.About the RoleWe are seeking a highly motivated and customer-focused individual to provide...


  • Poole, Poole, United Kingdom Lidl in Deutschland Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve business objectives.Key...


  • Poole, Poole, United Kingdom Three Full time

    Unleash Your Potential with Three UKWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Advisor. In this role, you will have the opportunity to work in a dynamic environment, providing exceptional customer service and ensuring that every interaction leaves a lasting impression.About UsThree UK is a leading...


  • Poole, Poole, United Kingdom Rubicon Recruitment Agency Full time

    Customer Service CoordinatorAt Rubicon Recruitment Agency, we're seeking a skilled Customer Service Coordinator to join our dynamic team. As a key member of our team, you'll be responsible for delivering exceptional customer service and supporting our Sales Department in managing accounts, handling customer enquiries, and processing orders.Key...


  • Poole, Poole, United Kingdom Aspire Training Team Full time

    Company OverviewTadpoles Daycare is a high-quality and modern childcare facility that aims to deliver the highest standard of teaching and care to its children. We are committed to inspiring a child's imagination in surroundings that promote the importance of learning.SalaryThe estimated salary for this role is between £25,000 and £35,000 per annum,...


  • Poole, Poole, United Kingdom Koin Limited Full time

    We are looking for a dynamic individual to lead our Customer Service Team in Poole, United Kingdom. This exciting opportunity allows you to leverage cutting-edge AI technology to enhance customer experience and foster international collaboration.Job DescriptionThe successful candidate will be responsible for managing and optimising AI performance to ensure...


  • Poole, Poole, United Kingdom Koin Limited Full time

    Job Title: Customer Service Team LeaderJob Description:We are seeking an experienced and innovative Customer Service Team Leader to join our team at Koin Limited. In this role, you will have the opportunity to lead a highly skilled team and drive exceptional customer experience through efficient AI usage.Key Responsibilities:Manage and optimise AI...


  • Poole, Poole, United Kingdom Timpson Ltd Full time

    Customer Service Job DescriptionWe are seeking a Customer Service Representative to join our team at Timpson Ltd. As a key member of our service team, you will provide excellent customer service and support to our customers, ensuring they have a positive experience in our stores.Key Responsibilities:Provide exceptional customer service and supportAssist...


  • Poole, Poole, United Kingdom Hartford Care Ltd Full time

    At Hartford Care Ltd, we're seeking a dedicated and compassionate Housekeeping Supervisor to lead our team in maintaining the highest standards of cleanliness and safety. This role is perfect for someone with excellent leadership skills and a passion for creating a warm and caring atmosphere.As a key member of our residential care team, you will be...


  • Poole, Poole, United Kingdom Tesco Full time

    About the RoleWe are looking for a Customer Service Representative to join our team at Tesco. As a Customer Service Representative, you will be the face of our store, providing excellent customer service and ensuring that every customer leaves feeling satisfied and valued.Key ResponsibilitiesProvide exceptional customer service, responding to customer...


  • Poole, Poole, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Poole, UK.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and services.Work closely...