Transport Development Support Officer

2 days ago

Dorchester, Dorset, United Kingdom Twenty Four Seven Recruitment Services Ltd Full time
Job Title: Transport Development Support Officer

We are seeking a highly organized and detail-oriented Transport Development Support Officer to join our team at Twenty Four Seven Recruitment Services Ltd.

Job Summary:

The successful candidate will be responsible for providing administrative support to our transportation team, including answering calls and emails from various stakeholders, liaising with internal and external parties, and utilizing Microsoft Office and internal software applications.

Key Responsibilities:
  • Answering calls and emails from various stakeholders, including parents, contractors, schools, and passenger assistants.
  • Liaising with internal and external parties to ensure smooth communication and coordination.
  • Utilizing Microsoft Office and internal software applications to perform data entry tasks and access new applications as required.
  • Conducting route evaluations using mapping software to assess transport suitability.
  • Handling initial complaints and escalating them to senior team members when necessary.
  • Maintaining accurate records of activities.
  • Organizing route cover for Passenger Assistants.
Requirements:
  • BTEC National Certificate, NVQ Level 3, or equivalents.
  • Experience and knowledge within the role's responsibilities, including standards, procedures, and health & safety.
  • Office experience, data analysis, IT proficiency, and Health & Safety application.
  • Great communication and problem-solving skills.
Benefits:
  • Company pension.
  • On-site parking.
  • Referral programme.
  • Work from home opportunities.

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