Customer Service and Administration Specialist
1 day ago
This is a full-time temporary position paying £11.44 per hour, working 37.5 hours Monday to Friday 9am-5pm. The role is ongoing for around 3-4 months with an immediate start available.
Key Responsibilities:
• Responding to customer enquiries with professionalism and efficiency
• Ensuring safeguarding documentation is accurately prepared and sent to customers when required
• Liaising between internal and external teams to ensure smooth operations
• Maintaining accurate records of communications and approvals using MS Excel
• Handling general administrative tasks as needed
What We Are Looking For:
• Experience in customer service and administration, with a strong ability to communicate effectively via telephone and email
• A keen eye for detail and strong organisational skills
• Ability to manage multiple tasks and prioritise effectively
• Proficient in using Microsoft Office (Word, Excel, Outlook)
We are open to anyone with customer service experience within a retail environment who has good, confident communication skills. Please note that owning transport is essential due to the company location.
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