Technical Support Specialist
2 days ago
Rockfield Specialist Recruitment is seeking a dedicated Technical Support Specialist to join our client's IT support team. The ideal candidate will have a strong background in IT and be able to provide exceptional customer service.
Job DescriptionThe successful candidate will be responsible for fulfilling support duties to customers, ensuring systems are operational and meeting service level agreements and customer expectations. This includes:
- Responding to inbound support enquiries promptly, accurately and with attention to detail.
- Using data to achieve the best results and managing enquiries and communication with customers.
- Focusing on efficient support processes and managing any backlog of issues.
- Taking responsibility for enquiries allocated and their resolution or management.
The role requires a positive and enthusiastic attitude, as well as excellent communication skills.
BenefitsThis role offers the opportunity to be part of a smaller business and make a significant impact on the support team. As a Technical Support Specialist, you will assist in providing the best possible experience for customers, contributing to the growth and development of the client base and the business.
-
Technical Support Specialist
3 weeks ago
Hessle and Hill Top, United Kingdom Rockfield Specialist Recruitment Full timeRockfield Specialist Recruitment is seeking a diligent and committed Technical Support Specialist to join their growing team.Job DescriptionAs a support executive, you will be responsible for ensuring systems are operational and meeting service level agreements and customer expectations. Your key duties will include:Responding to inbound support enquiries...
-
Technical Support Specialist
1 month ago
Hessle and Hill Top, United Kingdom Giacom Group Full timeJob OverviewGiacom Group is a leading provider of cloud-based services, and we're seeking a skilled Technical Support Specialist to join our team. This role will involve providing direct support to our customers in a timely and accurate manner, utilizing all available internal and external resources.
-
Technical Systems Specialist
3 weeks ago
Hessle and Hill Top, United Kingdom William Jackson Food Group Full timeAbout the RoleWe are seeking an experienced Technical Systems Specialist to join our team in Hull, UK.This is a challenging role that requires designing, implementing, and maintaining our IT infrastructure, including servers, networks, and storage systems. As a Technical Systems Specialist, you will be responsible for ensuring optimal performance and...
-
Technical Support Professional
1 week ago
Hessle and Hill Top, United Kingdom Rockfield Specialist Recruitment Full timeEstimated Salary£35,000 - £40,000 per annum (dependent on experience)Job DescriptionWe are looking for a diligent and committed individual to fulfill support duties to customers, ensuring systems are kept operational and in line with service level agreements and customer expectations.Respond to Inbound EnquiriesRespond to inbound support enquiries...
-
ICT Technical Support Specialist
3 weeks ago
Hessle and Hill Top, United Kingdom Giacom Group Full timeAbout the RoleWe are seeking a highly skilled ICT Service Desk Analyst to join our team at Giacom Group. As an ICT Service Desk Analyst, you will provide exceptional customer experience in a UK-wide network of 5,000 local technology providers.Key Responsibilities:Deliver first-class support in a cloud technology environment.Maintain high levels of...
-
Customer Experience Agent
3 weeks ago
Hessle and Hill Top, United Kingdom Rockfield Specialist Recruitment Full timeRockfield Specialist Recruitment is seeking a Customer Experience Agent to join their team, providing exceptional customer service and technical support to clients.About the RoleThis is a fantastic opportunity to work with a growing company, delivering high-quality support services to clients across various industries.Key ResponsibilitiesYour key...
-
IT Service Delivery Executive
3 weeks ago
Hessle and Hill Top, United Kingdom Rockfield Specialist Recruitment Full timeRockfield Specialist Recruitment is looking for a highly motivated and experienced IT Service Delivery Executive to join their team.About the JobThis exciting opportunity involves providing exceptional customer service and technical support to clients, ensuring that their systems are operational and meeting their needs.Key ResponsibilitiesYour key...
-
IT Service Delivery Executive
22 hours ago
Hessle and Hill Top, United Kingdom Rockfield Specialist Recruitment Full timeRockfield Specialist Recruitment is seeking an IT Service Delivery Executive to join our client's IT support team. In this role, you will be responsible for delivering high-quality IT services to customers and ensuring that their technical needs are met.Key ResponsibilitiesThe successful candidate will be responsible for:Delivering IT services to customers,...
-
Customer Service Executive
4 days ago
Hessle and Hill Top, United Kingdom Rockfield Specialist Recruitment Full timeAbout the RoleWe are looking for a Customer Service Executive to join our team at Rockfield Specialist Recruitment. This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences.The successful candidate will have an IT background and a positive attitude. They will be responsible for providing technical...
-
Senior Technical Specialist
1 week ago
Hessle and Hill Top, United Kingdom Consortium Professional Recruitment Full timeThis is an excellent opportunity for a skilled Project Engineer to make a significant impact in a globally renowned engineering company. As a key member of the team, you will be responsible for managing multiple projects from conception to startup, ensuring timely and within-budget delivery.Your technical expertise and project management skills will enable...
-
Technical Development Expert
2 weeks ago
Hessle and Hill Top, United Kingdom Consortium Professional Recruitment Full timeDesign and Development SpecialistWe are seeking an exceptional Design and Development Specialist to join our team at Consortium Professional Recruitment. This role involves working on diverse projects, focusing on equipment design, development, and technical solutions.Create technical specifications and requirements for equipment development.Develop and...
-
Technical Support Executive
3 weeks ago
Hessle, United Kingdom Rockfield Specialist Recruitment Full timeOur client is a growing and market leading IT solution provider who now seek to appoint a diligent and committed Technical Customer Support Executive. As a support executive you will fulfil support duties to customers to ensure systems are kept operational, and in line with service level agreements and customer expectations. Key duties Respond to inbound...
-
Technical Support Executive
3 weeks ago
Hessle, United Kingdom Rockfield Specialist Recruitment Full timeOur client is a growing and market leading IT solution provider who now seek to appoint a diligent and committed Technical Customer Support Executive.Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.As a support executive you will fulfil support duties to customers to ensure systems...
-
Technical Support Executive
3 weeks ago
Hessle, United Kingdom Rockfield Specialist Recruitment Full timeOur client is a growing and market leading IT solution provider who now seek to appoint a diligent and committed Technical Customer Support Executive.As a support executive you will fulfil support duties to customers to ensure systems are kept operational, and in line with service level agreements and customer expectations.Key duties * Respond to inbound...
-
Technical Support Executive
3 weeks ago
Hessle, United Kingdom Rockfield Specialist Recruitment Full timeOur client is a growing and market leading IT solution provider who now seek to appoint a diligent and committed Technical Customer Support Executive. As a support executive you will fulfil support duties to customers to ensure systems are kept operational, and in line with service level agreements and customer expectations. Key duties * Respond to inbound...
-
Technical Support Executive
7 days ago
Hessle, United Kingdom Rockfield Specialist Recruitment Full timeOur client is a growing and market leading IT solution provider who now seek to appoint a diligent and committed Technical Customer Support Executive. As a support executive you will fulfil support duties to customers to ensure systems are kept operational, and in line with service level agreements and customer expectations. Key duties * Respond to inbound...
-
Technical Support Executive
3 weeks ago
Hessle, United Kingdom Rockfield Specialist Recruitment Full timeOur client is a growing and market leading IT solution provider who now seek to appoint a diligent and committed Technical Customer Support Executive.As a support executive you will fulfil support duties to customers to ensure systems are kept operational, and in line with service level agreements and customer expectations.Key duties * Respond to inbound...
-
Technical Customer Service Specialist
6 days ago
Hessle, United Kingdom Rockfield Specialist Recruitment Full timeAbout the RoleAs a Technical Support Executive at our client's IT solution provider, you will play a pivotal role in delivering exceptional customer experiences. You will work closely with the support team to resolve technical issues efficiently and effectively.Responsibilities:Provide timely and effective support to customers via various channels (phone,...
-
Business Support Specialist
3 weeks ago
Hessle and Hill Top, United Kingdom Westmoore Recruitment Full timeJob Description: Business Support SpecialistWe are looking for a talented Business Support Specialist to join our team at Westmoore Recruitment in Hull. As a key member of our team, you will play a vital role in supporting the company's financial operations, ensuring smooth day-to-day activities, and maintaining accurate financial records.The successful...
-
Technical Solutions Specialist
1 week ago
Hessle and Hill Top, United Kingdom Consortium Professional Recruitment Full timeWe are excited to partner with a leading engineering business to find a skilled Design Engineer to join their team. This challenging and rewarding role offers the chance to work on a variety of projects, focusing on equipment design, development, and technical solutions.As a Design Engineer, you will be responsible for managing projects from concept through...