Technical Support Specialist
17 hours ago
Rockfield Specialist Recruitment is seeking a diligent and committed Technical Support Specialist to join their growing team.
Job DescriptionAs a support executive, you will be responsible for ensuring systems are operational and meeting service level agreements and customer expectations. Your key duties will include:
- Responding to inbound support enquiries promptly and accurately.
- Fulfilling support duties to customers in line with SLAs and customer expectations.
The ideal candidate will have excellent communication skills, experience in IT support, and the ability to work under pressure.
We estimate the salary for this position to be around £25,000 - £35,000 per annum, depending on experience.
Required Skills and QualificationsTo succeed in this role, you will need:
- A strong understanding of IT systems and software.
- Excellent communication and problem-solving skills.
- Experience in a similar role, preferably in an IT support environment.
Benefits of working for Rockfield Specialist Recruitment include a competitive salary, opportunities for professional growth and development, and a dynamic and supportive work environment.
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