Retail Store Manager

4 hours ago

Stourbridge, Dudley, United Kingdom Blue Cross Full time
About the Role

We are seeking an experienced Retail Store Manager to join our team at Blue Cross. As a key member of our retail operations, you will be responsible for driving sales, fostering community connections, and ensuring our shop thrives.

Key Responsibilities
  • Develop and implement sales strategies to achieve targets and maximize profits.
  • Build strong relationships with customers, volunteers, and colleagues to create a welcoming and inclusive shopping environment.
  • Manage store operations, including stock levels, inventory, and visual merchandising, to ensure a high-quality shopping experience.
  • Lead and motivate a team of volunteers to achieve sales targets and provide excellent customer service.
  • Monitor and control store expenses, including stock, utilities, and other operational costs.
  • Collaborate with the wider Blue Cross team to promote our mission and values.
Requirements
  • Proven retail management experience, with a track record of driving sales and exceeding targets.
  • Excellent leadership and team management skills, with the ability to motivate and inspire a team of volunteers.
  • Strong commercial awareness and ability to analyze sales data and make informed decisions.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, volunteers, and colleagues.
  • Basic IT skills and a good understanding of finance and accounting principles.
What We Offer
  • A competitive salary and benefits package, including 38 days holiday rising to 43 with service.
  • Opportunities for professional development and career progression.
  • A supportive and inclusive work environment.
  • The chance to make a real difference to the lives of animals in need.

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