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Retail Store Manager

2 months ago

Stourbridge, Dudley, United Kingdom Blakemore Retail Full time
Job Description

Company Overview: Blakemore Retail is a dynamic and innovative retail business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. As a leading company in the retail sector, we are seeking a talented Store Manager to drive success and growth in our Wordsley Green store.

Key Responsibilities:
  • Team Leadership:
    • Recruit, train, and develop a high-performing team dedicated to delivering exceptional customer service.
    • Foster a positive and collaborative work environment, encouraging teamwork and a strong sense of community within the store.
    • Celebrate colleague successes.
  • Operational Excellence:
    • Ensure smooth day-to-day operations, including inventory management, merchandising, and stock control.
    • Implement and uphold visual merchandising standards to enhance the overall shopping experience.
  • Customer Engagement:
    • Build and maintain strong relationships with customers, understanding their needs and preferences.
    • Implement customer service strategies to enhance satisfaction and loyalty.
  • Sales and Performance:
    • Set and achieve sales targets, actively driving initiatives to increase revenue and profitability.
    • Analyse sales reports and trends to identify opportunities for improvement.
  • Community Involvement:
    • Actively participate in local community events and initiatives to strengthen the store's ties with the community.
    • Seek out partnerships and collaborations that contribute to the overall well-being of the community.
  • Financial Management:
    • Manage budgets, expenses, and financial reporting to ensure the store operates within established financial parameters.
Requirements:
  • Proven experience in retail management, with a track record of success in achieving sales targets.
  • Strong leadership and interpersonal skills, with the ability to motivate and develop a diverse team.
  • Excellent communication skills and the ability to build positive relationships with customers and the local community.
  • Knowledge of retail operations, including inventory management and merchandising.
  • Ability to analyse data and make informed decisions to drive business performance.
  • A passion for community engagement and a commitment to making a positive impact in the community.