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Retail Team Supervisor

2 months ago

Stourbridge, Dudley, United Kingdom The Midcounties Co-operative Full time

About the Retail Team Supervisor Role:

As a Retail Team Supervisor at The Midcounties Co-operative, your primary objective is to offer direction and assistance to team leaders, ensuring that the team effectively meets its objectives. You will play a vital role in boosting sales, fostering customer loyalty, and achieving store goals.

Key Responsibilities:

  • Promote outstanding customer service
  • Inspire and support the team through effective leadership
  • Equitably assign tasks
  • Analyze store performance in relation to financial goals
  • Exhibit strong product knowledge to aid customers with their inquiries
  • Handle customer complaints with professionalism
  • Participate in community initiatives and support local organizations
Further details regarding Retail Team Supervisor responsibilities can be found in the attached Job Description document.

Work shifts may encompass evenings and weekends, but we value your personal time by providing rota availability four weeks in advance, allowing you to organize your days off with confidence.

Your application will be reviewed promptly, and if it meets our criteria, our recruitment team will reach out for a friendly conversation to learn more about you.

The subsequent stage involves an in-person interview with a Store Manager, giving you the chance to demonstrate your skills and potentially receive a job offer on the same day.

What We Seek in a Candidate:

Requirements:
  • Customer-oriented with a dedication to providing exceptional store experiences
  • Innate ability to engage and communicate effectively with customers and team members
  • Enthusiasm and resilience to support colleagues during demanding times
  • Flexible availability for various shifts, including days, evenings, and weekends
  • Confidence, approachability, and a warm demeanor
  • Prior supervisory experience is advantageous