Head of Reservations

14 hours ago


London, Greater London, United Kingdom Hawksmoor Air Street Full time

About the Role:

We're seeking a highly skilled and experienced Head Reservationist to lead our reservations team. As a key member of our hospitality team, you'll be responsible for managing reservations, bookings, and guest services to ensure exceptional customer experiences.

Key Responsibilities:

  • Manage reservations and bookings across multiple platforms, including OpenTable and email systems.
  • Develop and implement effective strategies to drive sales and revenue growth.
  • Lead and motivate a high-performing reservations team to deliver exceptional customer service.
  • Collaborate with other departments to ensure seamless guest experiences.
  • Stay up-to-date with industry trends and best practices to continuously improve our services.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Access to exclusive discounts and perks.
  • A chance to work with a leading restaurant group that values sustainability and community involvement.

About Us:

Hawksmoor Air Street is a certified B Corp and one of the top 100 Best Companies to work for. We're committed to creating a positive impact on our community and the environment.



  • London, Greater London, United Kingdom Noble Inns Head Office Full time

    Reservations Agent (Part Time including weekends) Noble Inns Head OfficeLocation: Islington, LondonThe Role:We are seeking a skilled Reservations Agent to join our team at Noble Inns Head Office. As a key member of our reservations team, you will be responsible for taking calls and responding to guest reservation enquiries within the Noble Inns Group.Key...


  • London, Greater London, United Kingdom Noble Inns Head Office Full time

    Reservations Agent (Part Time including weekends) Noble Inns Head OfficeLocation: Islington, LondonThe Role:We are seeking a skilled Reservations Agent to join our team at Noble Inns Head Office. As a key member of our reservations team, you will be responsible for taking calls and responding to guest reservation enquiries within the Noble Inns Group.Key...


  • London, Greater London, United Kingdom Noble Inns Head Office Full time

    Noble Inns Head Office is seeking a skilled Reservations Agent to join our team. As a key member of our reservations team, you will be responsible for taking calls and responding to guest reservation enquiries within the Noble Inns Group. Your tasks will include assisting guests with all aspects of the booking journey, keeping up to date with internal...


  • London, Greater London, United Kingdom Noble Inns Head Office Full time

    Noble Inns Head Office is seeking a skilled Reservations Agent to join our team. As a key member of our reservations team, you will be responsible for taking calls and responding to guest reservation enquiries within the Noble Inns Group. Your tasks will include assisting guests with all aspects of the booking journey, keeping up to date with internal...


  • London, Greater London, United Kingdom Noble Inns Head Office Full time

    Noble Inns Head Office is seeking a skilled Reservations Agent to join our team. As a key member of our reservations team, you will be responsible for taking calls and responding to guest reservation enquiries within the Noble Inns Group. Your tasks will include assisting guests with all aspects of the booking journey, keeping up to date with internal...


  • London, Greater London, United Kingdom Noble Inns Head Office Full time

    Noble Inns Head Office is seeking a skilled Reservations Agent to join our team. As a key member of our reservations team, you will be responsible for taking calls and responding to guest reservation enquiries within the Noble Inns Group. Your tasks will include assisting guests with all aspects of the booking journey, keeping up to date with internal...

  • Head of Reservations

    8 hours ago


    London, Greater London, United Kingdom Hawksmoor Full time

    Head ReservationistWe're seeking a highly skilled and experienced Head Reservationist to lead our reservations team. As a key member of our hospitality team, you'll be responsible for managing reservations, bookings, and customer service.About the RoleAs a Head Reservationist, you'll have a proven track record of delivering exceptional customer service,...

  • Head of Reservations

    6 hours ago


    London, Greater London, United Kingdom Hawksmoor Full time

    Head ReservationistWe're seeking a highly skilled and experienced Head Reservationist to lead our reservations team. As a key member of our hospitality team, you'll be responsible for managing reservations, bookings, and customer service.About the RoleAs a Head Reservationist, you'll have a proven track record of delivering exceptional customer service,...

  • Head of Reserving

    3 weeks ago


    London, Greater London, United Kingdom ManyPets Full time

    About the RoleWe are seeking a highly skilled and experienced Actuarial Reserving professional to join our team at ManyPets. As Head of Reserving, you will be responsible for owning the delivery of loss reserving for our pet insurance products across all our UK products and the run-off of our Swedish book.Key ResponsibilitiesOwn the actuarial reserving...


  • London, Greater London, United Kingdom Hospitality & Catering Solutions Full time

    Job Title: Head of Reservations and EventsOur client, a renowned hospitality group, is seeking a highly skilled and experienced individual to lead their reservations and events team. As Head of Reservations and Events, you will be responsible for driving revenue growth, enhancing customer satisfaction, and delivering exceptional events experiences.Key...


  • London, Greater London, United Kingdom Hospitality & Catering Solutions Full time

    Job Title: Head of Reservations and EventsOur client, a renowned hospitality group, is seeking a highly skilled and experienced individual to lead their reservations and events team. As Head of Reservations and Events, you will be responsible for driving revenue growth, enhancing customer satisfaction, and delivering exceptional events experiences.Key...


  • London, Greater London, United Kingdom Caprice - Head Office Full time

    Reservationist Job DescriptionWe are seeking a highly organized and customer-focused Reservationist to manage our brand's reservation system, ensuring seamless dining experiences for our guests. The ideal candidate will possess excellent communication skills, attention to detail, and the ability to provide exceptional customer service.Key...


  • London, Greater London, United Kingdom Caprice - Head Office Full time

    Reservationist Job DescriptionWe are seeking a highly organized and customer-focused Reservationist to manage our brand's reservation system, ensuring seamless dining experiences for our guests. The ideal candidate will possess excellent communication skills, attention to detail, and the ability to provide exceptional customer service.Key...


  • London, Greater London, United Kingdom Caprice - Head Office Full time

    Reservationist Job DescriptionWe are seeking a highly organized and customer-focused Reservationist to manage our brand's reservation system, ensuring seamless dining experiences for our guests. The ideal candidate will possess excellent communication skills, attention to detail, and the ability to provide exceptional customer service.Key...


  • London, Greater London, United Kingdom Caprice - Head Office Full time

    Reservationist Job DescriptionWe are seeking a highly organized and customer-focused Reservationist to manage our brand's reservation system, ensuring seamless dining experiences for our guests. The ideal candidate will possess excellent communication skills, attention to detail, and the ability to provide exceptional customer service.Key...


  • London, Greater London, United Kingdom Caprice - Head Office Full time

    Job Summary:We are seeking a highly organized and customer-focused Reservationist to manage the brand's reservation system, ensuring that all bookings are handled efficiently and with care. The ideal candidate will have excellent communication skills, attention to detail, and the ability to provide exceptional customer service.Key Responsibilities:Manage all...


  • London, Greater London, United Kingdom Caprice - Head Office Full time

    {"title": "Reservationist", "description": "Key ResponsibilitiesWe are seeking a highly organized and customer-focused individual to manage our reservation system, ensuring seamless bookings and exceptional guest experiences.Main Responsibilities:Handle all incoming reservation requests, ensuring accurate recording and confirmation.Manage the reservation...


  • London, Greater London, United Kingdom Caprice - Head Office Full time

    Job Summary:We are seeking a highly organized and customer-focused Reservationist to manage the brand's reservation system, ensuring that all bookings are handled efficiently and with care. The ideal candidate will have excellent communication skills, attention to detail, and the ability to provide exceptional customer service.Key Responsibilities:Manage all...


  • London, Greater London, United Kingdom Caprice - Head Office Full time

    {"title": "Reservationist", "description": "Key ResponsibilitiesWe are seeking a highly organized and customer-focused individual to manage our reservation system, ensuring seamless bookings and exceptional guest experiences.Main Responsibilities:Handle all incoming reservation requests, ensuring accurate recording and confirmation.Manage the reservation...


  • London, Greater London, United Kingdom Bolton Associates Full time £120,000

    About the RoleBolton Associates is seeking a highly skilled Head of Reserving to join our team and lead our reserving and underwriting efforts across all UK products and one run-off book.Key ResponsibilitiesDevelop and implement reserving strategies to ensure accurate and timely reserving of liabilitiesLead the underwriting team to ensure effective and...