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Head of Reservations and Events

2 months ago

London, Greater London, United Kingdom Hospitality & Catering Solutions Full time
Job Title: Head of Reservations and Events

Our client, a renowned hospitality group, is seeking a highly skilled and experienced individual to lead their reservations and events team. As Head of Reservations and Events, you will be responsible for driving revenue growth, enhancing customer satisfaction, and delivering exceptional events experiences.

Key Responsibilities:
  • Manage the reservations and events team to ensure seamless execution of events and reservations.
  • Develop and implement strategies to increase revenue and occupancy rates.
  • Collaborate with the sales and marketing teams to promote events and packages.
  • Ensure excellent customer service and satisfaction through effective communication and issue resolution.
  • Monitor and analyze key performance indicators to inform business decisions.
Requirements:
  • Proven experience in hospitality management, with a focus on reservations and events.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Proficiency in hospitality software and systems.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.