Store Operations Manager

5 days ago


Gloucester, Gloucestershire, United Kingdom ESTÉE LAUDER Companies Full time

Job Summary:

We are seeking a highly motivated and experienced Retail Beauty Supervisor to support the Store Manager and Assistant Manager in ensuring the smooth and efficient running of our Store. As a key member of our team, you will be responsible for leading by example, providing exceptional customer service, and driving sales growth.

About the Role:

  • Lead and motivate a team of sales associates to achieve sales and customer service targets
  • Provide coaching and mentoring to team members to enhance their skills and knowledge
  • Ensure accurate cash reconciliation and manage store operations, including opening and closing procedures
  • Develop and implement strategies to drive sales growth and improve customer satisfaction
  • Collaborate with the Store Manager and Assistant Manager to achieve business objectives

Requirements:

  • Previous retail operations experience, including cash reconciliation and store management
  • Proven supervisory experience, including coaching and mentoring
  • Excellent communication and interpersonal skills
  • Ability to work flexibly, including evenings and weekends
  • Proof of right to live and work in the country

What We Offer:

  • Competitive industry salary
  • Commission scheme eligibility
  • Annual Leave and Family Leave
  • Product discount and staff product concession
  • Mental Health Wellbeing Initiatives
  • Benefits platform with exclusive discounts and offers
  • Extensive training and development opportunities


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